Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Burkes

Katy,TX

Summary

Pre-PA student currently enrolled in Lone Star College’s Medical Assistant Program, seeking an entry-level healthcare role to launch a career in patient care. Detail-oriented and adaptable, with professional experience at Tectrad Inc. and Club Pilates. Skilled in customer service, data entry, and administrative support, with a track record of improving operational efficiency. Recognized for strong communication, critical thinking, and the ability to thrive in fast-paced, team-based environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Office Assistant

Tectrad Inc.
07.2024 - Current
  • Assisted in daily office operations by managing abut 15 incoming calls/day and directing inquiries to appropriate staff.
  • Conducted routine office maintenance checks, ensuring a clean and organized workspace environment.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Expedited document processing with accurate data entry for Sales Orders/Purchase Orders and timely filing.
  • Verified and corrected discrepancies in data entries to ensure consistency and reliability.

Sales Associate

Club Pilates Franchise LLC
07.2024 - 08.2025
  • Processed transactions efficiently using POS systems.
  • Maintained knowledge of current sales promotions to effectively drive customer engagement by making 30+ outgoing calls, emails, and text messages.
  • Collaborated with team members to achieve store goals and improve service quality.
  • Addressed customer inquiries and resolved issues promptly, ensuring high satisfaction levels.
  • Monitored inventory levels & assisting in stock replenishment.
  • Developed and implemented social media strategies to enhance brand visibility across platforms.

Education

Associate of Science - Heath Science

Lone Star College
Houston, TX
08-2026

Skills

  • Customer service
  • Sales
  • Digital and Grassroots Marketing
  • Effective Communication
  • Time management
  • Data entry into QuickBooks
  • File organization
  • Critical Thinking
  • Medical Terminology

Certification

  • BLS Provider Certification through AHA, Completed March 2025

Timeline

Office Assistant

Tectrad Inc.
07.2024 - Current

Sales Associate

Club Pilates Franchise LLC
07.2024 - 08.2025

Associate of Science - Heath Science

Lone Star College

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