Alyssa Burlingham
Hillsboro,OR
Summary
Hardworking and dependable candidate with strong skills in customer service and working as part of a team.
Overview
7
7
years of professional experience
Work History
Accounting Resource
Ensign Services Inc.
San Juan Capistrano, CA
09.2015 - 01.2022
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reviewed vendor invoices and processed payments.
- Maintained good working relationships with vendors and resolved disputes.
- Performed administrator duties for Construction team by creating contracts, new projects and vendors in our software system.
- Ran excel reports to ensure proper coding for all construction projects.
Front Desk Associate
Massage Envy Spa
Costa Mesa, CA
09.2014 - 09.2015
- Greeted guests at front desk and engaged in pleasant conversations while managing the check-in process.
- Answered multi-line phone system to schedule appointments and answer questions.
- Used internal software to process reservations, check-ins and check-outs.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Supported massage therapists and estheticians with room set up and cleaning.
- Spoke with guests to determine their needs for their appointments and relayed information to their therapists and estheticians.
- Encouraged guests to return by purchasing 3, 6, or 12 month memberships.
Education
Bachelor of Arts - Communication Studies
Biola University
La Mirada, CA06.2014
Skills
- Attention to Detail
- Relationship Building
- Journal Entry Preparation
- Accounts Payable
- Microsoft Office
- Data Entry
- Concur Software
- Ultimus Software
Timeline
Accounting Resource
Ensign Services Inc.
09.2015 - 01.2022
Front Desk Associate
Massage Envy Spa
09.2014 - 09.2015
Bachelor of Arts - Communication Studies
Biola University
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