Alyssa Bursley
Charlotte
Summary
Licensed Esthetician with experience providing personalized skincare treatments and exceptional client care. Strong knowledge of skin anatomy, infection control and client education. Seeking a Medical Assistant position in dermatology where i can expand my clinical skills, support physicians and build a long term career in medical and cosmetic dermatology.
Overview
6
6
years of professional experience
Work History
Liscensed Esthetician
Agape Day Spa
08.2025 - Current
- Provided exceptional skincare treatments and services tailored to individual client needs.
- Educated clients on skincare routines and product recommendations for optimal results.
- Maintained cleanliness and organization of treatment rooms to ensure a welcoming environment.
- Supported inventory management, maintaining accessibility of crucial esthetician products and tools.
- Participated in ongoing training sessions to refine skills and stay updated on industry trends.
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Recommended retail products for at-home use.
Server
BJ's Restaurant & Brewhouse
05.2022 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Trained new team members on menu items, service standards, and operational procedures.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Receptionist
Ford Dealership
05.2020 - 05.2022
- Managed front desk operations, ensuring efficient customer service and appointment scheduling.
- Coordinated communication between departments, enhancing internal workflow and client interactions.
- Maintained accurate records of customer inquiries and service requests using dealership management software.
- Trained new reception staff on procedures, improving team performance and customer engagement strategies.
Education
High School Diploma -
Charlotte High School
Charlotte, MI05-2020
Esthetician License - Esthetics
Douglas J Aveda Institute
East Lansing, MI05-2025
Skills
- Record keeping accuracy
- Strong communication skills
- Sales and upselling
- Sanitation and sterilization
- Skincare product sales
- Multitasking and organization
- Customer service
- Guest services expertise
- Cross functional collaboration
Timeline
Liscensed Esthetician
Agape Day Spa
08.2025 - Current
Server
BJ's Restaurant & Brewhouse
05.2022 - Current
Receptionist
Ford Dealership
05.2020 - 05.2022
Esthetician License - Esthetics
Douglas J Aveda Institute
High School Diploma -
Charlotte High School