Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ashley Stanley

Washington

Summary

Dual Licensed Esthetician and Massage Therapist with a proven track record in customer service. Excelling in client satisfaction and catering to their needs. Adept at managing product inventory and retail sales strategies. I leverage my time management skills to deliver exceptional personalized treatments, ensuring a high-quality experience for every client. I am very comfortable with being in leadership due to my team leader and assistant manager positions. I thrive in environments where there is always learning to be had. Because I am self-employed I'm always researching new trends, taking new classes/Certifications in order to keep learning.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Self Employed Services
09.2022 - Current
  • Maintain a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discuss procedures and treatment options with clients.
  • Provide specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
  • Sterilize tools and equipment for patient treatments.
  • Boost client satisfaction by providing personalized skincare treatments and product recommendations.
  • Participates in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Inventory management to ensure adequate product supply.
  • Provide full body sugaring (hair removal).

Licensed Massage Therapist

Self Employed Services
09.2022 - Current
  • Effectively manage time to ensure all appointments run smoothly without compromising the quality of service provided to clients.
  • Improve overall wellness for clients by performing various massage techniques, including but not limited to deep tissue, swedish, and hot stone massages
  • Make sure area, tools, and equipment are properly cleaned and sanitized for each use and keep up on laundry.
  • Product knowledge and inventory. Making sure product is ordered in a timely manner.
  • Do my own marketing, coming up with specials, promotions, and events. I stay consistent with posting on social media in order to keep my name out there.
  • Very familiar with scheduling systems and book my own clients.
  • Keeping up with trends in my business and adjust my promotions based on what my clientele needs.

Licensed Massage Therapist

Asparations Salon and Spa
09.2015 - 08.2022
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Improved overall wellness for clients by performing various massage techniques, including deep tissue, swedish, and hot stone massages.
  • Worked as a team with other employees to make sure laundry was always caught up on, business remained clean and sanitary, and other small tasks were taken care of.
  • I was a team leader so I did look after other spa team members, delegated tasks, and was always able to answer questions or be the middle man for conflicts that may have arose. I always did my best to resolve any conflicts within the business.

Assistant Manager

HyVee Foods
10.2015 - 06.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Mentored and delegated tasks to junior employees to ensure customers were taken care of and the store production ran smoothly.

Customer Service Cashier

HyVee Foods
08.2015 - 06.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Kitchen Staff Member

Hyvee Market Grill
08.2009 - 08.2015
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Sanitized dining ware and kitchen equipment according to health code standards.

Education

Esthetics -

PCI Acadamy
Iowa City, IA
06.2024

Associate Of Applied Science -

Kirkwood Community College
Cedar Rapids, IA
08.2015

Massage Therapy -

Capri College
Cedar Rapids, IA
05.2010

Skills

  • Strong communication
  • Client satisfaction
  • Keeping track of Product inventory
  • Record keeping accuracy
  • Networking and outreach
  • Spa software proficiency
  • Sales and upselling
  • Conflict resolution
  • Multitasking and organization
  • Excellent team player
  • Consultative sales strategies
  • Product recommendation expertise
  • Quick learner to anything new
  • Time management

Certification

Massage Therapy

Esthetics

Full Body Sugaring

Chemical Peels

Thai Massage

Sans Hands Massage

Timeline

Licensed Esthetician

Self Employed Services
09.2022 - Current

Licensed Massage Therapist

Self Employed Services
09.2022 - Current

Assistant Manager

HyVee Foods
10.2015 - 06.2017

Licensed Massage Therapist

Asparations Salon and Spa
09.2015 - 08.2022

Customer Service Cashier

HyVee Foods
08.2015 - 06.2017

Kitchen Staff Member

Hyvee Market Grill
08.2009 - 08.2015

Esthetics -

PCI Acadamy

Associate Of Applied Science -

Kirkwood Community College

Massage Therapy -

Capri College

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