Alyssa Calderon
North Fort Myers,FL
Summary
Dynamic professional with a strong background in office administration and customer service, honed at Sunshine Plumbing Services, LLC. Proven ability to enhance communication and organization, while maintaining confidentiality. Skilled in Quickbooks and adept at appointment scheduling, ensuring efficient operations and high client satisfaction. Committed to delivering excellence in every task.
Overview
1
1
year of professional experience
Work History
Secretary
Sunshine Plumbing Services, LLC
North Fort Myers, FL
12.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Baker, Customer Service
Calderon’s Central Market
Cape Coral, FL
12.2023 - 12.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
Colégio Integral Maringá
Paraná, BR12.2022
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Quickbooks
- Presentation creation
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
English
Native or Bilingual
Timeline
Secretary
Sunshine Plumbing Services, LLC
12.2024 - Current
Baker, Customer Service
Calderon’s Central Market
12.2023 - 12.2024
Colégio Integral Maringá