Alyssa Chartier
Fairport,NY
Summary
Dynamic and detail-oriented professional with a proven track record at Dunkin' Donuts, excelling in customer service and cash handling. As a Crew Manager at Drama Club, I fostered teamwork and enhanced productivity through effective task delegation. Committed to maintaining high standards and creating welcoming environments in all roles.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Fairport, NY
07.2025 - Current
- Provided customer service during high-volume periods, ensuring a positive experience for all patrons.
- Operated coffee and beverage equipment efficiently, maintaining quality standards and product consistency.
- Managed cash register transactions accurately, balancing cash drawers at the end of shifts.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Worked front counter, drive-thru and other areas.
- Prepared food items following standard recipes to ensure quality and consistency
Crew Manager
Drama Club
Fairport, NY
04.2024 - 06.2025
- Led a team of twelve members to enhance collaboration and productivity.
- Assessed and realigned team priorities to adapt to evolving requirements, ensuring timely and efficient completion of all critical tasks.
- Enhanced productivity by establishing clear goals and expectations for each crew member.
- Oversaw project execution by assigning responsibilities tailored to the unique strengths and expertise of team members.
- Facilitated a collaborative atmosphere to strengthen team dynamics and overall effectiveness.
Volunteer
Blessed Sacrament Catholic Church
Rochester, NY
10.2022 - 04.2023
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted in food distribution for increased community reach and support.
- Collaborated with other volunteers to create efficient sorting and distribution processes.
- Contributed to a welcoming environment with compassionate customer service for pantry visitors.
Education
No Degree -
Fairport High School
Fairport, NY06-2026
Skills
- Attention to detail
- Customer service
- Teamwork and collaboration
- Task delegation
- Conceptual Creativity
- Cash handling
- Food handling
Timeline
Crew Member
Dunkin' Donuts
07.2025 - Current
Crew Manager
Drama Club
04.2024 - 06.2025
Volunteer
Blessed Sacrament Catholic Church
10.2022 - 04.2023
No Degree -
Fairport High School