Alyssa Cienfuegos

• Scheduling meetings and appointments for staff within the Central Reach billing system
• Adjusting scheduling due to client and staff requests and call-outs
• Assisting in the planned expansion of clinical teams and overlap training
• Communicating with staff and families on schedule changes
• Collaborating with the Clinical Directors, Office Manager, and Billing

• Attend ongoing Central Reach and other administrative systems related trainings and disseminate information with necessary clinical and administrative staff
• Address employee queries regarding scheduling issues
• Maintain positive communication and a professional demeanor with colleagues & clients
• Maintain confidentiality of clients (HIPAA Compliant)
• Coordinate and manage necessary annual/bi-annual staff compliance requirements and trainings. Maintain staff files (e.g., First Aid, TB testing etc.)

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• Monitored market and negotiated rates based on trends.
• Tracked shipments and trucks out on deliveries.
• Planned routes for various shipments according to special events, customer needs and weather.
• Contacted existing customers to update accounts and confirm deals.
• Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
• Communicated with drivers and dispatch to coordinate delivery schedules.
• Operated computer systems to track shipments to improve efficiency and accuracy.
• Negotiated and arranged transport of goods with shipping or freight companies.
• Entered shipping information into computer system and estimated freight and postal rates.

• Unpacked new merchandise shipments and prepared for placement on selling floor by folding, hanging or stacking
• Unloaded packages from incoming trucks to inspect contents
• Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles
• Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations
• Unloading, moving and stocking freight which can range from a wide variety of items across all departments in a Target store
• Deliver an exceptional guest experience by engaging the guest and prioritizing the guest's needs over task
• Follow all safety guidelines, operating procedures, product freshness and quality standards; follow food safety guidelines when handling, displaying and/or storing food items
• Responsible for the entire market section of the store Tasks include keeping floor stocked and neat in appearance as well as assisting with varying guest requests.

• Call donors to schedule donation appointments
• Answer donor questions and address donor concerns
• Inform donors about blood drives in the area and center promotions
• Assist in achieving departmental collection goals