Alyssa Coca
El Paso,TX
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Supervisor
Bella Providers LLC
El Paso, TX
08.2024 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Nanny
Various Families
El Paso, TX
02.2018 - 09.2024
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored the children's playtime to ensure safety and wellbeing.
- Transported children to school, extracurricular activities, and appointments when needed.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Developed positive relationships with each child by providing nurturing care.
- Instructed the children in proper behavior, manners, health habits.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Cancer Coordinator
El Paso Head and Neck Surgery
El Paso, TX
01.2022 - 08.2024
- Provided information and guidance to clients on how to access services and resources.
- Facilitated client referrals to community agencies or other organizations as needed.
- Collaborated with other professionals such as social workers, case managers, medical staff to coordinate care for clients.
- Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
- Performed follow-up visits with former clients to assess their continued success post-intervention.
- Maintained high level of professionalism and calmness with personnel, even in high-stress situations.
Medical Assistant
El Paso Head and Neck Surgery
El Paso, TX
01.2022 - 08.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Education
Medical Assistant Certification - Medical Assisting
Pima Medical Institute
El Paso, TX07-2023
High School Diploma -
Immanuel Christian School
El Paso, TX05-2020
Associate of Science - Biology
El Paso Community College
El Paso, TXSkills
- Schedule development
- Financial Management
- Business Administration
- Document Management
- Recordkeeping
- Scheduling and calendar management
- Insurance Verification
- Patient Scheduling
- Medical Billing
- Schedule Coordination
- Medical Terminology
- Patient Flow Management
- Patient-focused care
- HIPAA Compliance
- Phlebotomy
- Case Management
- Vital Sign Monitoring
- Proper sterilization techniques
- Medical terminology proficiency
- First Aid
- Documentation expert
- Calm and level-headed under duress
- CPR
- ICD-10 coding
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Supervisor
Bella Providers LLC
08.2024 - Current
Cancer Coordinator
El Paso Head and Neck Surgery
01.2022 - 08.2024
Medical Assistant
El Paso Head and Neck Surgery
01.2022 - 08.2024
Nanny
Various Families
02.2018 - 09.2024
Medical Assistant Certification - Medical Assisting
Pima Medical Institute
High School Diploma -
Immanuel Christian School
Associate of Science - Biology
El Paso Community College
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