Alyssa Colace
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tool Rental Associate
The Home Depot Inc
Newark, NJ
06.2023 - 03.2024
- Assisted customers with selecting tools and equipment based on their individual needs.
- Provided technical assistance to customers regarding the operation of rental products.
- Maintained accurate records of all rentals, returns and payments received.
- Inspected returned tools for damage or wear and tear prior to re-renting them.
- Organized and stocked shelves with a variety of tools and supplies in an orderly fashion.
- Ensured that all equipment was clean, maintained, tested and in safe working condition before renting it out.
- Processed rental transactions quickly and accurately using computerized checkout system.
- Documented any damages or discrepancies found during the inspection process of rented tools.
Cashier
Walgreens
09.2022 - 06.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Restocked and organized merchandise in front lanes.
- Operated register system to process new purchases, item returns and merchandise exchanges.
- Operated cash register to record transactions accurately and efficiently.
Store Shopper
Wholefoods
05.2022 - 09.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Verified each item matched order sheet's description.
- Engaged with customers to effectively build rapport and lasting relationships.
Cashier
Dollar Tree
08.2021 - 04.2022
- Cash Handling - Bagging items - Issuing refunds or exchanges - All aspects of customer service
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
Education
Diploma -
George Westinghouse High School
Skills
- Customer Service
- Very Attentive
- Time-Management
- Money Handling
- Cash Drawer Management
- Time Management Skills
- Order Taking
- Cleaning and Sanitizing
- Stocking and Replenishing
- Issue Resolution
- Product Knowledge
- Safety Procedures
- Organizational Skills
Certification
- NEW, Nontraditional employment for women Certification
Timeline
Tool Rental Associate
The Home Depot Inc
06.2023 - 03.2024
Cashier
Walgreens
09.2022 - 06.2023
Store Shopper
Wholefoods
05.2022 - 09.2022
Cashier
Dollar Tree
08.2021 - 04.2022
Diploma -
George Westinghouse High School