Alyssa Colon
Ellenton,FL
Summary
Claims professional with 6+ years of specialized experience in workers’ compensation, liability, and no-fault claims. Strong background in Medicare Secondary Payer (MSP) compliance, complex claims coordination, and cross-functional communication with adjusters, attorneys, and corporate clients. Seeking to bring analytical expertise, risk-mitigation skills, and claims leadership experience to Starbucks’ Risk Management team.
Overview
8
8
years of professional experience
Work History
Claims Specialist
Verisk Analytics Inc.
Bradenton, FL
04.2024 - Current
- Manage high-volume workers’ comp, liability, and no-fault claims.
- Verify coverage, assess exposure, and maintain regulatory compliance.
- Communicate with adjusters, attorneys, and claimants to move files forward.
- Maintain audit-ready documentation and recommend workflow improvements.
Sr Claims Coordinator
Verisk Analytics Inc.
Bradenton, FL
11.2023 - 04.2024
- Coordinated claim activities across multiple insurance carriers and large corporate clients.
- Assisted adjusters by gathering documentation, tracking deadlines, and preparing claim summaries.
- Provided support to new employees through training and quality checks.
- Managed high-priority accounts with strong attention to detail and compliance.
MSP Coordinator
Franco Signor/Verisk Analytics Inc
Bradenton, FL
04.2018 - 01.2022
- Managed Medicare Secondary Payer (MSP) compliance for major national clients including Walmart.
- As MSP Coordinator: reviewed conditional payments, communicated with CMS, analyzed data, and ensured regulatory compliance.
- Promoted to Team Lead, overseeing workflow, mentoring staff, and monitoring productivity and quality metrics.
- Advanced to Paralegal after acquisition, supporting legal operations through document review, case preparation, and coordination with internal and external stakeholders.
- Contributed to the operational transition during Verisk’s acquisition of Franco Signor.
Education
Associate of Science - Physical Therapist Assistant
State College of Florida
Bradenton, FLSkills
- Workers’ Compensation, Liability & No-Fault Claims
- Medicare Secondary Payer (MSP) Compliance
- Claims Investigation & Case Management
- Legal & Regulatory Documentation
- Risk Assessment & Exposure Evaluation
- Healthcare Knowledge & Patient Communication
- Team Leadership & Staff Training
Timeline
Claims Specialist
Verisk Analytics Inc.
04.2024 - Current
Sr Claims Coordinator
Verisk Analytics Inc.
11.2023 - 04.2024
MSP Coordinator
Franco Signor/Verisk Analytics Inc
04.2018 - 01.2022
Associate of Science - Physical Therapist Assistant
State College of Florida