Alyssa Couto
New Bedford,MA
Summary
With a proven track record at Hawthorn Medical Association, I excel in vital signs monitoring and team collaboration, enhancing patient care and satisfaction. Skilled in CPR and adept at fostering patient and staff relationships, my contributions have significantly improved healthcare delivery efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Hawthorn Medical Association
03.2021 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisting Doctors, Nurse practitioners and Physician Assistants with physical examinations.
Certified Nursing Assistant
Norton Nursing Group
03.2022 - 12.2022
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Certified Nursing Assistant
Brandon Woods of Dartmouth
06.2019 - 04.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Dietary Aide
Alden Court
06.2018 - 06.2019
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Discarded outdated food products and maintained waste disposal procedures.
Education
Veterinary Health Care
Bristol Community College
Fall River, MA01-2025
High School Diploma -
Greater New Bedford Reginal Voc Tech High School
New Bedford, MA07-2020
Skills
- Vital signs monitoring
- CPR certification
- Basic life support
- Infection control standards
- ADL support
- Feeding assistance
- Patient education
- Clinical training
- Medical equipment operation
- Team collaboration
- Computer skills
- Communication skills
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Certified Nursing Assistant
Norton Nursing Group
03.2022 - 12.2022
Patient Care Technician
Hawthorn Medical Association
03.2021 - Current
Certified Nursing Assistant
Brandon Woods of Dartmouth
06.2019 - 04.2020
Dietary Aide
Alden Court
06.2018 - 06.2019
Veterinary Health Care
Bristol Community College
High School Diploma -
Greater New Bedford Reginal Voc Tech High School