Alyssa Cruz
Starbucks, Barista
Fresno,CA
1
Certification
4
years of professional experience
Dedicated and customer-focused hospitality professional with experience as a server in a fast-paced pizza restaurant and as a barista at Starbucks. Skilled in providing excellent customer service, accurately processing orders and payments, preparing food and beverages, and maintaining a clean and welcoming environment. Reliable, adaptable, and able to work effectively both independently and as part of a team while managing multiple tasks in high-volume settings. Committed to creating positive customer experiences and maintaining a professional work ethic.
Work History
Barista
4 Years 1 Month- Provided exceptional customer service, enhancing customer satisfaction and loyalty.
- Prepared high-quality beverages following standardized recipes and procedures.
- Trained new baristas on beverage preparation techniques and equipment operation.
- Maintained cleanliness and organization of workspace, ensuring compliance with health regulations.
Server
3 Months- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in training new servers on menu offerings and service protocols.
Education
Associate of Science - Life of Science
Skills
Attention to detail
Customer engagement
Cash handling
Opening and closing duties
Beverage preparation
Team player
Friendly and outgoing
Certification
-Food Handler Card / Food Handler Certification
-(RBS) Certification
-CPR/First Aid Certification
Timeline
Server
Crust Pizzeria
11.2024 - 02.2025Read More
Barista
Starbucks, Barista
07.2022 - CurrentRead More
Clovis Community College
Associate of Science from Life of Science
Read More