Alyssa De La Garza
Cypress
Summary
I am an excellent team player, dependable, punctual, fast learner, and can perform multitasking job. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Disneyland Resort Express Ticket Agent
Coach USA
Anaheim
09.2018 - 01.2021
- Assisted travelers with special needs or requests during check-in process.
- Processed reservation changes and cancellations for customers.
- Assisted customers with ticketing inquiries and purchase of tickets.
- Resolved customer complaints in a professional manner.
- Checked tickets and identifying paperwork for verification of individual identities.
Outside Lawn & Garden Associate
Lowe's Home Improvement
Long Beach
04.2018 - 07.2018
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Ensured proper safety procedures were followed while operating machinery or lifting heavy objects.
- Maintained a clean environment by sweeping floors and dusting surfaces.
- Organized seasonal displays including plants, fertilizers, mulch, potting soils.
- Assisted customers in selecting appropriate lawn and garden products for their needs.
Education
Medical Billing And Coding
Career Technical Education Center
2015
Medical Terminology And Anatomy for Healthcare Professionals
Career Technical Education Center
2014
High School Diploma -
Wilbur Tracy High School
Cerritos, CA2013
Skills
Typing, Microsoft windows, Microsoft office, Photoshop
- Customer service
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Data entry
- Friendly, positive attitude
- Computer skills
Timeline
Disneyland Resort Express Ticket Agent
Coach USA
09.2018 - 01.2021
Outside Lawn & Garden Associate
Lowe's Home Improvement
04.2018 - 07.2018
Medical Billing And Coding
Career Technical Education Center
Medical Terminology And Anatomy for Healthcare Professionals
Career Technical Education Center
High School Diploma -
Wilbur Tracy High School
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