Alyssa DeOliveira
Marshfield,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Streetcar Motorperson
Massachusetts Bay Transportation Authority
01.2022 - Current
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all greenline employees.
- Proven ability to learn quickly and adapt to new situations.
- Conferred with conductors and operation control center personnel via radio phones to issue and receive information concerning stops, delays and other ROW occurrences.
Bartender
Blackstrap BBQ
04.2021 - 04.2022
- Provided excellent customer service in a high-volume environment while performing various other tasks to keep the restaurant organized
- Created new cocktails to expand and increase business to a wider customer base
- Responsible for handling cash to set up for the day, during hours of operation, and closing at the end of the night as well as processing credit cards during operational hours.
Legal Assistant
Law Offices of Sonja B. Selami
11.2020 - 08.2021
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Prepared title documents for real estate closings.
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
Bartender/Manager
McGann’s Irish Pub
05.2016 - 11.2020
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits
- Created and maintained relationships with frequent customers to ensure their satisfaction and return
- Attained extensive knowledge of all products in order to upsell and answer customer inquiries
- Managed up to 200 customers per shift while simultaneously assisting up to 10 servers
- Mitigated issues and liability between staff and customers.
Education
Certificate in Paralegal Studies -
Boston University
Boston, MA06.2021
Bachelor of Arts, summa cum laude - Criminal Justice
University of Massachusetts- Boston
Boston, MA12.2020
Skills
- MS Office
- Problem-Solving
- Conflict Resolution
- Attention to Detail
- Multitasking
- Dependable and Responsible
- Teamwork and Collaboration
Timeline
Streetcar Motorperson
Massachusetts Bay Transportation Authority
01.2022 - Current
Bartender
Blackstrap BBQ
04.2021 - 04.2022
Legal Assistant
Law Offices of Sonja B. Selami
11.2020 - 08.2021
Bartender/Manager
McGann’s Irish Pub
05.2016 - 11.2020
Certificate in Paralegal Studies -
Boston University
Bachelor of Arts, summa cum laude - Criminal Justice
University of Massachusetts- Boston
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