Alyssa Doucette
Ocala
Summary
Licensed insurance professional with proven expertise in policy sales, customer service, and client retention. Skillful in navigating complex insurance products and regulations, ensuring clients receive optimal coverage. Strong focus on team collaboration, adaptability, and achieving measurable results in dynamic environments. Recognized for consistently exceeding sales goals and quality metrics.
Overview
4
4
years of professional experience
Work History
Licensed Insurance Agent
Wipro
10.2021 - 02.2025
- Calculated quotes and educated potential clients on insurance options.
- Consistently exceeded sales targets and quality metrics.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by building rapport and providing exceptional customer service.
Recruiting Manager/Senior Executive Assistant
Infinite Health Options LLC
03.2021 - 10.2021
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Served as a liaison between departments to facilitate effective communication throughout the company.
Education
2-15 License -
Insurance Agent
Skills
- Insurance sales expertise
- Insurance product expertise
- Health insurance
- Vision and dental insurance
- Client Needs Analysis
- Quotes and sales
- Insurance policy sales
- Policy renewals
- Policy changes
- Customer service
- CRM software
- Data entry
Timeline
Licensed Insurance Agent
Wipro
10.2021 - 02.2025
Recruiting Manager/Senior Executive Assistant
Infinite Health Options LLC
03.2021 - 10.2021
2-15 License -
Insurance Agent