ALYSSA EDDY
JACKSONVILLE,FL
Summary
Hardworking college student with strong retail and customer service background. Experience in account management with skills in visual merchandising, inventory management, and providing personalized shopping experiences. Known for team collaboration and adaptability, ensuring smooth operations and achieving sales goals. Dependable and versatile, with focus on delivering results and exceeding customer expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bridal Stylist
The White Magnolia
06.2023 - 09.2023
- Organized successful trunk shows and fashion events to promote new collections, attracting potential clients.
- Enhanced client satisfaction by providing personalized bridal styling consultations and recommendations.
- Streamlined appointment scheduling and follow-up processes for improved customer experience.
- Created memorable experiences brides their families providing attentive service throughout entire selection process.
- Implemented innovative visual merchandising strategies to attract clientele and showcase unique bridal designs effectively.
- Boosted sales by effectively showcasing and marketing the latest bridal trends and accessories.
Account Manager
Bella Bridesmaids
07.2022 - 09.2023
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Handle shipments and place large orders for bridal parties through wholesale vendors.
- Provide customer service to large groups at one time where I assisted the bride and bridesmaids to find their perfect gown.
- Use various Microsoft software to manage accounts and inventory.
- Participate in several events to increase business and advertise the company as well as managed social media accounts.
Boutique Assistant
FancyDBoutique
05.2022 - 12.2022
- Promoted, advertised, and showcased clothing, shoes, accessories, and more.
- Collaborated with team members to achieve a seamless flow of operations during high-traffic periods.
- Participated in photoshoots as well as directed events to encourage the audience to engage and purchase from the boutique.
- Packaged orders and responded to customers via email helping them with their needs.
- Worked with Shopify to input new inventory and list the products online.
- Used TikTok, and Instagram to market and advertise the store and products.
- Consistently meet individual sales goals while contributing to the overall success of the boutique team.
Insurance Customer Service Representative
Farm Bureau
06.2022 - 06.2022
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Completed customer applications and updated records to reflect current information.
- Assisted clients in filing claims, coordinating with adjusters to expedite the process and secure fair settlements.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
Education
ASSOCIATE IN ARTS DEGREE -
FLORIDA STATE COLLEGE AT JACKSONVILLE
10.2024
HIGH SCHOOL DIPLOMA -
BALDWIN MIDDLE SENIOR HIGH
01.2021
Skills
- Client Relationship Building
- Inventory Management
- Exceptional communication
- Appointment Scheduling
- Social Media Promotion
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Customer Service
- Multitasking and Organization
Certification
Insurance Customer Service Representative 4-40 License, Florida State College at Jacksonville, 06/01/22
Timeline
Bridal Stylist
The White Magnolia
06.2023 - 09.2023
Account Manager
Bella Bridesmaids
07.2022 - 09.2023
Insurance Customer Service Representative
Farm Bureau
06.2022 - 06.2022
Boutique Assistant
FancyDBoutique
05.2022 - 12.2022
HIGH SCHOOL DIPLOMA -
BALDWIN MIDDLE SENIOR HIGH
ASSOCIATE IN ARTS DEGREE -
FLORIDA STATE COLLEGE AT JACKSONVILLE