ALYSSA ENG
Bellevue,KY
Summary
People Operations Leader and HR executive with experience leading workforce development, HR operations, and culture-driven performance. Trusted advisor to executive leadership, known for building compliant, scalable people systems while strengthening engagement, leadership capability, and long-term talent sustainability. Brings a practical, data-informed approach to people strategy that balances operational rigor with human-centered leadership.
Overview
9
9
years of professional experience
Work History
People Operations Leader
Atkins and Pearce
Covington, KY
10.2025 - Current
- Effectively led the HR team within an organization of over 250 employees.
- Collaborated with leadership to align HR strategies with business goals and objectives.
- Developed and implemented employee engagement initiatives to enhance workplace culture.
- Managed recruitment processes to attract top talent for various positions.
- Oversaw performance management processes to ensure effective employee evaluations.
- Analyzed HR metrics to inform decision-making and improve operational efficiency.
- Implemented employee relations initiatives to resolve workplace conflicts.
- Collaborated with management on strategic workforce planning initiatives.
- Developed HR policies to enhance employee engagement and retention.
Human Resources Business Partner
Atkins and Pearce
Covington, KY
11.2023 - Current
- Served as a strategic HR partner to operations leadership, aligning workforce development initiatives with business and production goals.
- Developed and deployed standardized training plans across departments, reducing onboarding time and improving employee readiness.
- Conducted skill gap analyses in partnership with operations leadership to build targeted training and succession planning programs.
- Led engagement surveys and feedback sessions to identify key drivers of satisfaction and areas for continuous improvement.
- Optimized HRIS functionality and adoption across HR and operations, enabling data-driven workforce planning.
Human Resources Generalist
Atkins and Pearce
Covington, KY
04.2023 - 11.2023
- Led the recruitment, interviewing, hiring, and onboarding of manufacturing personnel.
- Optimized full-cycle human resource operational activities to maximize employee performance.
- Developed and implemented employee evaluation processes, and advised on company-wide policy and procedure changes to senior leadership, to help staff progress toward desired company objectives.
- Developed and maintained job descriptions, performance evaluation forms, employee handbooks, and other HR related documents.
- Administered employee benefits and maintained accurate records in HRIS systems.
- Conducted employee hiring and exit interviews.
General Merchandise Manager
Target
Florence, KY
07.2022 - 04.2023
- Co-managed 50 million dollar business with Sales, Experience, and HR manager to achieve sales results and enhance customer satisfaction.
- Consistently coached, trained, developed and provided feedback to employees, resulting in improved on-the-job performance and development.
- Identified and corrected operational discrepancies by facilitating metric driven deep-dives and developing process improvements.
- Enforced company policies and procedures to elevate operational standards across departments.
Human Resources Executive
Target
Florence, KY
07.2020 - 07.2022
- Guided and advised management on HR best practices for over 200 employees.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices contributing to a desired work environment and improved performance.
- Oversaw all aspects of onboarding and off-boarding, training and development, payroll and benefits, and performance management.
- Identified operational weaknesses and implemented innovative people, programs and processes improvements.
- Promoted a positive and pro-employee work environment by encouraging open communication.
Human Resources Team Leader
Target
Florence, KY
06.2019 - 07.2020
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Informed or trained management on interviewing techniques, performance appraisals, and documentation of performance issues.
- Communicated with workers and nd supervisors about workplace adherence to laws, importance of statutes and ways to enhance compliance.
- Collaborated with management to create performance measurement, employee development and employee compensation strategies.
- Investigated workplace issues with professionalism and sensitivity, documenting incidents to senior business partners.
Sales Team Leader
Target
Florence, KY
08.2018 - 07.2019
- Assisted in managing a department with 30 direct reports for a $50 million dollar business.
- Drove quality standards with met customer expectations though effective operation standards.
- Provided consistent coaching, training, and feedback to employees, resulting in improved on-the-job performance and development.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Trained and developed new team members to improve product knowledge and selling abilities.
Workforce Development Specialist
Hana Center
Chicago, IL
10.2017 - 08.2018
- Designed and implemented job readiness programs including, curriculum creation, class instruction, and volunteer management.
- Worked one-on-one with clients to develop an individual employment plans.
- Served as a liaison between employers and clients to ensure a smooth transition into employment placement.
- Organized job fairs, hosting over 20 companies and 100+ job seekers.
Human Resources Expert
Target
Chicago, IL
07.2017 - 08.2018
- Assisted with human resources life-cycle for 300+ employees for $150 million dollar business.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Facilitated new hire orientation and guided new hires through the onboarding process.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling all pre-employment screening paperwork.
Education
Bachelor of Science - Psychology
Loyola University of Chicago
01.2017
Skills
- Talent Management
- Staffing and Recruitment Strategies
- Employee Engagement
- Policy Development and Implementation
- Process Improvement
- Project & Change Management
- Organizational Development
- Training and Development
Timeline
People Operations Leader
Atkins and Pearce
10.2025 - Current
Human Resources Business Partner
Atkins and Pearce
11.2023 - Current
Human Resources Generalist
Atkins and Pearce
04.2023 - 11.2023
General Merchandise Manager
Target
07.2022 - 04.2023
Human Resources Executive
Target
07.2020 - 07.2022
Human Resources Team Leader
Target
06.2019 - 07.2020
Sales Team Leader
Target
08.2018 - 07.2019
Workforce Development Specialist
Hana Center
10.2017 - 08.2018
Human Resources Expert
Target
07.2017 - 08.2018
Bachelor of Science - Psychology
Loyola University of Chicago