Alyssa Fearing
Huntington,WV
Summary
Proactive Management Trainee and Server with experience in goal setting, sales techniques, and decision-making. Successfully improved customer satisfaction through personalized service and effective territory management. Bringing strong skills in customer service, sales, and team collaboration to advance career in a dynamic environment. Hardworking and passionate job seeker with strong organizational skills eager to secure sales positions.
Overview
4
4
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
06.2024 - Current
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Exceeded sales targets by consistently providing high-quality products and services to clients.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Managed territory effectively, resulting in increased market share and improved brand visibility.
Server
Olive Garden - Darden Restaurants
09.2020 - 05.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
Education
Bachelors in Business Administration - Marketing
Marshall University
Huntington, WV05.2024
Skills
- Customer Service
- Sales Techniques
- Multitasking
- Decision-Making
- Goal Setting
Timeline
Management Trainee
Enterprise Rent-A-Car
06.2024 - Current
Server
Olive Garden - Darden Restaurants
09.2020 - 05.2024
Bachelors in Business Administration - Marketing
Marshall University