Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alyssa Figueroa

Alyssa Figueroa

Haltom City,TX

Summary

Dynamic and compassionate healthcare professional with a proven track record at Healthcare Associates of Texas, excelling in patient registration and maintaining HIPAA compliance. Demonstrated ability to enhance patient satisfaction through effective communication and organizational skills. Expert in healthcare systems with a knack for multitasking, ensuring optimal patient care and privacy. Organized Patient Service Representative with 3 years of experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations.

Overview

4
4
years of professional experience

Work History

Patient Services Coordinator

Healthcare Associates Of Texas
01.2022 - Current
  • Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
  • Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
  • Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Collected patient co-pay and issued receipt to confirm payment.
  • Maintained accurate patient records by diligently updating information in the electronic health record system.
  • Verified patient's insurance eligibility and benefits coverage.
  • Contributed to a positive clinic environment by consistently displaying compassion, empathy, and professionalism when interacting with patients.

Dental Assistant

Rodeo Dental
10.2020 - 12.2021
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Education

No Degree - Dental Assisting

The College of Health Care Professions
Fort Worth, TX
12.2020

High School Diploma -

Richland High School
North Richland Hills, TX
06.2019

Skills

  • Patient Registration
  • Strong Organization
  • Appointment Scheduling
  • Healthcare Systems Knowledge
  • Insurance Verification
  • HIPAA Compliance
  • Multitasking and Organization
  • Patient check-in

Timeline

Patient Services Coordinator

Healthcare Associates Of Texas
01.2022 - Current

Dental Assistant

Rodeo Dental
10.2020 - 12.2021

No Degree - Dental Assisting

The College of Health Care Professions

High School Diploma -

Richland High School
Alyssa Figueroa