Alyssa Flagler
Westerlo,NY
Overview
6
6
years of professional experience
Work History
Waitress
Rissy Peas Cafe
03.2021 - 11.2023
- Resolved guest and employee complaints to maintain customer satisfaction.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed table service & organized table set-up.
- Kept server areas clean and stocked to increase efficiency while working tables.
Head Waitress /Cashier
Hillbellys LLC
02.2023 - 10.2023
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed waitstaff scheduling.
- Handled customer complaints professionally.
- Inspected dishes and utensils for cleanliness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food Service Worker
Jonathan's Pizza & Italian Cuisine
06.2017 - 04.2019
- Refilled condiments, beverages, and supplies while maintaining cleanliness of work area
- Prepared and served food.
- Operated cash register accurately, managing transactions efficiently.
Education
High School Diploma -
Berne-Knox-Westerlo Junior-Senior High School
Berne, NYSkills
- Food Preparation and Safety
- Greeting guests
- Team Player
- Food safety understanding
- Warm and Friendly
- Food handling
- Handling Complaints
- Adaptable
- willingness to learn
Timeline
Head Waitress /Cashier
Hillbellys LLC
02.2023 - 10.2023
Waitress
Rissy Peas Cafe
03.2021 - 11.2023
Food Service Worker
Jonathan's Pizza & Italian Cuisine
06.2017 - 04.2019
High School Diploma -
Berne-Knox-Westerlo Junior-Senior High School