Alyssa Flanagan

• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Generated new sales leads through cold calling and networking activities.
• Conducted market research to identify potential customers and their needs.
• Analyzed customer feedback to improve products and services.
• Maintained accurate records of all sales and prospecting activities.
• Researched competitors' products, prices, and sales techniques.
• Negotiated pricing contracts with customers to maximize profits.
• Answered inquiries from prospective customers regarding features of products and services offered.
• Assisted in developing promotional materials such as flyers, brochures, website.

• Greeted guests upon arrival and escorted them to their tables.
• Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
• Assisted with seating arrangements for large groups and special occasions.
• Provided excellent customer service to ensure guest satisfaction.
• Maintained accurate records of reservations and wait times.
• Trained new staff on proper hosting procedures and policies.
• Ensured that the dining room was always clean, organized, and presentable.
• Collaborated with other departments to coordinate events or services as needed.
• Communicated effectively with restaurant managers regarding customer complaints or requests.
• Anticipated potential problems and took appropriate action to prevent them from occurring.
• Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.

D

• Greeted customers and answered any questions they had about the store's products and services.
• Had to demonstrate good customer service while using tools like head sets to take orders, also with in person contact with customers.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Operated tools such as deep fryers for french fries and ovens for pies and cookies.
• Stocked shelves with merchandise when needed.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.