Alyssa Fleck
Omaha,NE
Summary
Recent Bachelor of Science in Psychology graduate with hands-on experience in healthcare, customer service, and team leadership. Proven ability to manage sensitive information, communicate effectively, and excel in fast-paced, high-stress environments. Strong interpersonal skills, attention to detail, and adaptability with an interest in client focused, healthcare, or operations-based roles.
Overview
7
7
years of professional experience
Work History
Lead Server/Bartender
Ollie & Hobbes
07.2024 - Current
- Deliver exceptional dining service while managing multiple tables, demonstrating strong multitasking abilities and maintaining positive guest interaction
- Handle cash transactions, reservations, and special dietary requirements with precision, ensuring accurate order processing and guest satisfaction
- Coordinate with kitchen staff and front-of-house team to optimize service flow and enhance overall dining experience
- Maintain cleanliness standards and safety protocols while providing attentive service and resolved guest concerns promptly
Pharmacy Technician
Methodist Women's Hospital
05.2023 - 05.2024
- Perform data entry for patient information and medications while ensuring compliance with HIPAA regulations and patient confidentiality laws
- Compound controlled medications in an IV room in proper attire to ensure the sterility and cleanliness of all medications that leave the pharmacy
- Pump total parenteral nutrition IVs while simultaneously drawing up and compounding medications
- Ensure medication availability by delivering medications to patients and departments
- Load Omnicell when they are running low on specific medications and cycle count drawers to keep par levels up to date
Barista
Scooters Coffee
04.2021 - 08.2021
- Take customer orders and convey them to other employees for preparation
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Dealt with complaints from customers and made sure they stayed happy and calm
Receptionist
Massage Heights
04.2019 - 04.2021
- Operate telephone in order to answer, screen, or forward calls, provide information, take messages, and schedule appointments
- Sold memberships, gift cards, and retail for commission
- File and maintain records for each client
Education
Bachelor of Science - Psychology
University of Nebraska-Lincoln
Lincoln, NE05.2025
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
Timeline
Lead Server/Bartender
Ollie & Hobbes
07.2024 - Current
Pharmacy Technician
Methodist Women's Hospital
05.2023 - 05.2024
Barista
Scooters Coffee
04.2021 - 08.2021
Receptionist
Massage Heights
04.2019 - 04.2021
Bachelor of Science - Psychology
University of Nebraska-Lincoln