Alyssa Flowers
Williamstown,WV
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Parent Network Specialist
WVU Center of Excellence in Disabilities
11.2024 - Current
- Engage with families to understand their needs and goals and provide individualized systems navigation, referral support, and follow-up across healthcare, education, and social service systems.
- Establish and maintain relationships with the Children with Special Health Care Needs (CSHCN) Title V program, community providers, case managers, and other agencies serving children with disabilities and their families.
- Connect families to appropriate services and supports and assist with applications for programs including, but not limited to, SSI, Medicaid, I/DD Waiver, CDCSP, CSED, CSHCN, and other state, federal, and community-based resources.
- Provide consistent follow-up to families as they navigate access to services and encounter barriers.
- Engage families as active, core partners in care and decision-making using culturally responsive and family-centered approaches across in-person, virtual, and phone-based interactions.
- Serve as a subject-matter resource for families and professionals regarding special education processes, including IEPs, 504 Plans, procedural safeguards, and educational transitions.
- Provide consultation and guidance on drafting written requests for educational evaluations, services, and accommodations.
- Support families through medical, educational, and life-stage transitions by providing information, planning support, and referrals.
- Facilitate weekly virtual and monthly in-person support groups for parents and caregivers, grounded in the Strengthening Families Protective Factors framework to help families build social connections, parental resilience, knowledge of child development, social and emotional competence, and provide concrete support in times of need.
- Identify and promote opportunities for accessible recreation, social engagement, and family leadership development.
- Collaborate with CSHCN nurses, social workers, and care coordination teams to ensure integrated service delivery.
- Represent families and the program on the WV Family-to-Family Advisory Committee and at least one additional advisory board or committee focused on disability or family systems.
- Collect, document, and enter data related to referrals, services, activities, trainings, and outcomes in accordance with program and reporting requirements.
- Maintain accurate and confidential client records in compliance with HIPAA and organizational policies.
- Participate in ongoing training and professional development related to disability services, special education, healthcare navigation, and family engagement.
Paraprofessional
Wood County Schools
09.2022 - 09.2024
- Supported classroom instruction by assisting teachers with lesson implementation and student engagement.
- Collaborated with special education staff to develop individualized education plans for diverse learners.
- Monitored student progress, providing feedback to educators on learning outcomes and behavioral development.
- Implemented classroom management strategies to promote a positive learning environment for all students.
- Assisted in the preparation of instructional materials and resources for various subjects and activities.
Credentialing Coordinator
LocumTenens.com
09.2019 - 08.2020
- Coordinated provider credentialing processes to ensure compliance with regulatory standards.
- Reviewed and verified primary source documents for accuracy and completeness.
- Managed communication with healthcare providers regarding credentialing status and requirements.
- Collaborated with internal teams to support onboarding of new healthcare providers.
- Conducted audits of credentialing files to maintain high-quality standards and identify areas for improvement.
Co-Manager
Ann Taylor Loft
09.2015 - 08.2019
- Oversaw daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff on product knowledge and sales techniques.
- Managed inventory levels, conducting regular stock assessments to minimize discrepancies.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
- Analyzed sales data to identify trends and recommend adjustments for improved performance.
- Coordinated staff schedules, optimizing coverage during peak business hours for enhanced service delivery.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
Education
High School Diploma -
Parkersburg High School
Parkersburg, WV05-2013
Skills
Effective written and verbal communication
HIPAA compliance
Teamwork and collaboration
Friendly, positive attitude
Organization and time management
Data entry proficiency
Professional networking
Certification
- Currently attending the Triple P Stepping Stone Training to obtain certification to facilitate and present Triple P Seminars.
- Strengthening Families Certification
- Knowledge of Parenting and Child Development Certification
- Circle of Parents Certification
- Social and Emotional Competence of Children Certification
- Parental Resilience Certification
- Protective Factors Framework Certification
- Creating Accessible Documents Certification
- Crisis Prevention Institute (CPI) Certification
Timeline
Parent Network Specialist
WVU Center of Excellence in Disabilities
11.2024 - Current
Paraprofessional
Wood County Schools
09.2022 - 09.2024
Credentialing Coordinator
LocumTenens.com
09.2019 - 08.2020
Co-Manager
Ann Taylor Loft
09.2015 - 08.2019
High School Diploma -
Parkersburg High School