Alyssa Forsythe
Jackson,MS
Summary
Dynamic and results-driven professional with a strong background in customer service and retail sales. Proven ability to resolve issues and enhance customer satisfaction, leveraging problem-solving skills and cash handling expertise. Committed to maintaining a welcoming environment, contributing to repeat business and positive guest experiences.
Offering strong foundation in communication and adaptability, ready to learn and grow.
Overview
6
6
years of professional experience
Work History
Jr. Retail Sales Associate
Cricket Wireless
05.2021 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier Assistant
Circle K
05.2019 - 05.2021
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Front Desk Agent
Hampton Inn & Suites By Hilton
11.2018 - 05.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
GED - Basic
Holmes Community College
06.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Cash handling
- Retail sales
- Data entry
Timeline
Jr. Retail Sales Associate
Cricket Wireless
05.2021 - Current
Cashier Assistant
Circle K
05.2019 - 05.2021
Front Desk Agent
Hampton Inn & Suites By Hilton
11.2018 - 05.2021
GED - Basic
Holmes Community College