Alyssa Fouladi
Las Vegas,NV
Summary
Detail-oriented and preserving candidate with exceptional communication skills. Experienced with both online and in-person collaborative projects pertaining to biology research projects and chemical experiments. Offers an incredible and personable attitude in all situations.
Overview
4
4
years of professional experience
Work History
Barista Trainer
Starbucks
09.2020 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Controlled line and crowd with quick, efficient service.
Assistant Manager
Little Caesars
09.2019 - 09.2020
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ08.2023
Skills
- Laboratory Safety Protocols
- Lab Equipment Processes
- Disposal Processes
- Preparation of Demonstrations
- Collaborative Environments
- Complaint Logging and Resolution
- Verbal Communication
- Calm and Professional Under Pressure
- Quality Assurance
Timeline
Barista Trainer
Starbucks
09.2020 - Current
Assistant Manager
Little Caesars
09.2019 - 09.2020
Bachelor of Science - Biological Sciences
Arizona State University