Mireille Gibosse
Summary
Lab assistant and phlebotomist with expertise in staff training and team performance enhancement. Demonstrated ability to communicate effectively and respond swiftly in emergencies, leading to improved patient care outcomes. Results-oriented professional focused on accurate specimen processing and detail-oriented practices. Committed to contributing to a high-performing healthcare team.
Overview
19
19
years of professional experience
Work History
Lab Assistant\Phlebotomist\Trainer
Advent Health Apopka
Apopka, Florida
07.2024 - Current
- Prepared specimens for laboratory testing per established guidelines after collecting blood samples.
- Maintained accurate records for fine needle aspiration procedures and verified patient information.
- Trained new staff on phlebotomy techniques, improving overall team proficiency.
- Responded swiftly to emergency situations, ensuring patient safety and care continuity.
- Collaborated with healthcare professionals to streamline patient care and optimize specimen collection.
- Facilitated training workshops for staff development in phlebotomy skills, enhancing staff capabilities and confidence.
- Documented patient information in electronic medical records system consistently.
- Adhered to HIPAA regulations regarding patient confidentiality throughout all processes.
Lead Phlebotomy Technician
Central Florida Endocrine & Diabetes Consultants
Maitland, Florida
01.2022 - 07.2024
- Coordinated patient care and testing in collaboration with healthcare providers to enhance service delivery.
- Managed supply inventory and ordered materials to ensure smooth operational flow.
- Reviewed patient records for completeness and accuracy to maintain high standards during sample processing.
Assistant Supervisor, Patient Service Center
Quest Diagnostics
Orlando, Florida
04.2011 - 12.2022
- Supervised workflow and enforced protocols to ensure smooth daily operations.
- Conducted training sessions for new hires on safety and company procedures.
- Managed inventory, facilitating efficient ordering of supplies.
- Addressed workflow challenges through effective communication with team members, enhancing team collaboration.
- Monitored performance metrics while offering feedback for continuous improvement efforts.
- Optimized staff allocation by developing schedules for busy periods and special projects.
- Trained new staff on company policies, procedures, and job expectations.
- Resolved customer complaints swiftly, contributing to high customer satisfaction levels.
Phlebotomy Instructor
Rose Training Institute
Orlando, Florida
08.2007 - 04.2011
- Created and implemented training programs for aspiring phlebotomists, enhancing skill acquisition and readiness for certification.
- Presented lectures on blood collection techniques and safety protocols, fostering student understanding and adherence to best practices.
- Oversaw hands-on practice sessions in clinical environments, ensuring students gained practical experience and confidence in procedures.
- Evaluated student performance through assessments and practical exams.
Education
Associate of Science - Nursing
Tallahassee Community College
Tallahassee, FL12-1997
Skills
- Phlebotomy techniques
- Specimen collection
- Sample collection techniques
- Sample accessioning
- Sample preparation
- Specimen processing
- Laboratory techniques
- Laboratory safety protocols
- Laboratory documentation
- Electronic medical records
- HIPAA compliance
- Data documentation
- Team collaboration
- Staff training
- Workshop facilitation
- Effective communication
- Attention to detail
- Time management
- Positive attitude
Accomplishments
- Lab Legend Award 1st Quater. Extending the Healing Ministry of Christ, and living the service standards.
Timeline
Lab Assistant\Phlebotomist\Trainer
Advent Health Apopka
07.2024 - Current
Lead Phlebotomy Technician
Central Florida Endocrine & Diabetes Consultants
01.2022 - 07.2024
Assistant Supervisor, Patient Service Center
Quest Diagnostics
04.2011 - 12.2022
Phlebotomy Instructor
Rose Training Institute
08.2007 - 04.2011
Associate of Science - Nursing
Tallahassee Community College