Alyssa Fuller
Cottonwood,US
Summary
Detail-oriented professional with excellent communication, customer service, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Lead Visit Coordinator
Shasta Community Health Center
Redding, CA
10.2024 - Current
- Coordinated patient scheduling to optimize clinic operations and reduce wait times.
- Managed electronic health records system, ensuring data accuracy and confidentiality standards.
- Facilitated communication between clinical teams to improve patient care coordination and service delivery.
Treatment Coordinator
Laguna West Dental Care
Elk Grove
10.2023 - 08.2024
- Explaining treatment plans and options to patients, including costs and payment plans
- Coordinating appointment schedules for patients undergoing multiple treatments
- Handling patient billing and insurance claims
- Maintaining accurate patient records
- Acting as a liaison between patients, dentists, and insurance companies.
Orthodontic Benefit Coordinator
My Kid's Dentist & Orthodontics
Manteca
08.2020 - 10.2023
- Assist families in selecting the best treatment options and scheduling the start of treatment
- Creating and presenting financial arrangements
- Coordinating patient care
- Audit accounts
- Verifying insurance
- Assists patients with insurance benefits and communicates with insurance companies regarding claims
- Managing the schedule and ensuring patients are seen in a timely manner.
Pediatric RDA
My Kid's Dentist & Orthodontics
Tracy
04.2018 - 07.2021
- Took Radiographic and Panoramic X-Rays on a wide range of children with degrees of comfort levels
- Worked with special needs children with a variety of conditions to complete restorative dental work while maintaining a calm setting
- Assist in four-handed dentistry with restorations, extractions and impressions
- Prepared treatment room for patient
- Prepared patient for dental treatment by welcoming, comforting, seating, and draping patient
- Informed patients of dental office procedures and policy
- Entered all relevant patient information into data system.
Registrar
UEI College
Stockton
02.2017 - 02.2018
- Effectively maintains the academic record of all students and plans and implements the registration process for classes
- Works with other administrators to coordinate times and locations for class meetings and resolve scheduling conflicts
- Other responsibilities include: keeping records of all college classes and curriculum prerequisites, determining students' graduation eligibility, planning commencement activities and preparing information such as honors lists, transcripts and class rankings
- Assisted Dental Assisting program with extern sites, placement, and completion.
Registered Dental Assistant
Kid's Care Dental
Lodi
05.2016 - 02.2017
- Prepared treatment room for patient
- Prepared patient for dental treatment by welcoming, comforting, seating, and draping patient
- Informed patients of dental office procedures and policy
- Entered all relevant patient information into data system
- Scheduled patient appointments, and confirm upcoming appointments
- Monitored and maintained inventory of dental office supplies
- Perform all back office duties per RDA protocol including: coronal polish, pit and fissure sealants, and x-rays while maintaining proper infection control procedures
- Responsible for behavior management, and helping kids to feel comfortable, came up with new techniques based on each child's individual needs.
Manteca - My Kid's Dentist
CA
04.2015 - 05.2016
- Took Radiographic and Panoramic X-Rays on a wide range of children with degrees of comfort levels
- Worked with special needs children with a variety of conditions to complete restorative dental work while maintaining a calm setting
- Assist in four-handed dentistry with restorations, extractions and impressions
- Performed Coronal polish, and Sealants.
Education
Bachelor of Science - Family and Human Development
Arizona State University
05.2026
Associate in Arts - Interdisciplinary Studies
San Joaquin Delta College
CA, USMaster of Science - Family And Human Development
Arizona State University
12.2027
Skills
80 WPM (10 years)
Communication skills
Customer service
Organizational skills
HIPAA Compliance
Insurance Verification
Appointment Scheduling
Patient Care Coordination
Customer Service
Attention to Detail
Multitasking ability
Organizational Skills
Patient documentation
Patient Management
Time Management
Excellent Communication
Reliability
Self Motivation
Certification
RDA, 11/01/15, 11/01/22
Timeline
Lead Visit Coordinator
Shasta Community Health Center
10.2024 - Current
Treatment Coordinator
Laguna West Dental Care
10.2023 - 08.2024
Orthodontic Benefit Coordinator
My Kid's Dentist & Orthodontics
08.2020 - 10.2023
Pediatric RDA
My Kid's Dentist & Orthodontics
04.2018 - 07.2021
Registrar
UEI College
02.2017 - 02.2018
Registered Dental Assistant
Kid's Care Dental
05.2016 - 02.2017
Manteca - My Kid's Dentist
04.2015 - 05.2016
Bachelor of Science - Family and Human Development
Arizona State University
Associate in Arts - Interdisciplinary Studies
San Joaquin Delta College
Master of Science - Family And Human Development
Arizona State University