Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Gaddis

Summary

Dynamic and dedicated team player with a proven track record at Wendy's, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective communication and teamwork. Committed to maintaining high standards of cleanliness and organization, contributing to a welcoming environment and operational efficiency.

Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in [Desired Position] role.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

5
5
years of professional experience

Work History

Team Member

Arbys Resturant
12.2018 - 12.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Store Team Member

Thorntons Gas Station
09.2019 - 10.2019
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.

Restaurant Team Member

Wendys Fast Food
01.2018 - 03.2018
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.

Gas Station Attendant

United Dairy Farmers
03.2016 - 07.2016
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.

Restaurant Hostess

Buffalo Wings & Rings
03.2015 - 06.2015
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

Education

Associate's Degree - Early Childhood Care And Education

American Public University
Charles Town, WV
07-2026

High School Diploma -

Lawrenceburg High School
Lawrenceburg, IN
06-2017

Skills

  • Customer service

  • Positive attitude

  • Teamwork and collaboration

  • Problem-solving

  • Clear communication

  • Attention to detail

  • Following instructions

  • Cash handling

  • Cleaning

  • Collaboration and teamwork

Timeline

Store Team Member

Thorntons Gas Station
09.2019 - 10.2019

Team Member

Arbys Resturant
12.2018 - 12.2019

Restaurant Team Member

Wendys Fast Food
01.2018 - 03.2018

Gas Station Attendant

United Dairy Farmers
03.2016 - 07.2016

Restaurant Hostess

Buffalo Wings & Rings
03.2015 - 06.2015

Associate's Degree - Early Childhood Care And Education

American Public University

High School Diploma -

Lawrenceburg High School

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