Alyssa Gallegos
Bakersfield,CA
Summary
Experienced professional with a strong background in data entry, administration, and customer service. A reliable team player known for efficiency, attention to detail, and consistently delivering high-quality results across diverse tasks.
Overview
6
6
years of professional experience
Work History
Document Processing Specialist, Data Entry
Stria and Bitwise Industries
Bakersfield, CA, USA
10.2019 - 05.2023
- Create an efficient document preparation process for conversion to digital format across prominent organizations such as Aera, Kern Medical, and CSUB.
- Created a comprehensive online resource by indexing data to enhance client information access.
- Utilize advanced 10-key proficiency and perform data entry with accuracy.
- Provided assistance with inbound and outbound document processes, document sorting, logging, scanning, and work order creation.
Receptionist/Mail Room
California Resources Corporation
Bakersfield, CA, USA
07.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, mail, and walk-in clients.
- Coordinated recurring meeting sessions to enhance engagement between guests and personnel.
- Successfully coordinated weekly mail delivery to various offices.
- Kept reception area clean and neat to give visitors positive first impression.
Behavioral Therapist
Center for Autism and Related Disorders
Bakersfield, CA, USA
11.2019 - 02.2020
- Delivered ABA interventions to children diagnosed with autism across clinical, educational and residential environments.
- Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
- Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
- Developed rapport with clients by utilizing empathy and active listening skills, creating a supportive therapeutic environment conducive to learning.
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Helped teach important social, play and basic life skills such as personal hygiene management.
Shift Supervisor
HOTLIX
Pismo Beach, CA
08.2017 - 08.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Education
Bachelor of Arts - Psychology
California State University, Bakersfield
Bakersfield, CA05.2023
Associate in Arts - Psychology
Cuesta College
San Luis Obispo, CA08.2019
Associate in Arts Transfer - Sociology
Cuesta College
San Luis Obispo, CA08.2019
Associate in Arts - Liberal Arts: Social and Behavioral Sciences
Cuesta College
San Luis Obispo, CA08.2019
Associate in Arts - Arts & Humanities
Cuesta College
San Luis Obispo, CA08.2019
Skills
- ABA Therapy
- Behavioral intervention
- Positive reinforcement
- Teamwork and collaboration
- Friendly, positive attitude
- Highly adaptive
Honors And Awards
- Presidential Honor Roll (Sierra College)
- Dean's List, 08/01/15, 05/01/22
- Alpha Chi National Honor Society at CSUB
Timeline
Receptionist/Mail Room
California Resources Corporation
07.2020 - 04.2022
Behavioral Therapist
Center for Autism and Related Disorders
11.2019 - 02.2020
Document Processing Specialist, Data Entry
Stria and Bitwise Industries
10.2019 - 05.2023
Shift Supervisor
HOTLIX
08.2017 - 08.2019
Bachelor of Arts - Psychology
California State University, Bakersfield
Associate in Arts - Psychology
Cuesta College
Associate in Arts Transfer - Sociology
Cuesta College
Associate in Arts - Liberal Arts: Social and Behavioral Sciences
Cuesta College
Associate in Arts - Arts & Humanities
Cuesta College