Detail-oriented Data Specialist with 10+ years of experience managing and analyzing complex datasets and processing documents in fast-paced environments. Collaborative, adaptable, and reliable, with a proven ability to deliver accurate, high-quality results.
Overview
15
15
years of professional experience
Work History
Senior Data Specialist (Document Processing & Data Entry)
Department for Community Based Services
09.2023 - Current
Managed high-volume email correspondence, providing accurate account information and timely responses.
Analyzed and audited 1000+ government accounts regularly to identify updates or changes.
Entered and maintained sensitive client and financial data with strict accuracy.
Reviewed, indexed, and classified high-volume electronic and digital documents for secure storage and retrieval.
Supported audits and compliance through detailed data validation.
Senior Data Entry Specialist
New York EZ Pass
08.2025 - 12.2025
Responded to 300+ customer inquiries via email and system queues.
Managed high-volume electronic toll records and payment information daily.
Audited and validated large datasets of license plate information for accuracy and compliance.
Ensured data integrity and compliance with EZ-Pass policies and procedures.
Shift Supervisor
Sassy Clothing
03.2013 - 11.2020
Entered and maintained clothing inventory data in Excel, including styles, quantities, colors, sizes, and pricing.
Assigned tasks, monitored performance, and provided on-shift coaching.
Built and maintained effective relationships with peers, and upper management.
Verified accuracy of product data to support sales and inventory management.
Front Desk Agent
Fairfield Inn & Suites Atlanta
03.2011 - 11.2013
Processed and responded to 100+ daily email requests and communications.
Scheduled bookings and updated calendars.
Entered and updated customer data in internal systems.
Assisted with standard Excel reports for management and administrative use.
Education
B.S - Business Administration and Management- Human Resource Certificate
University of Phoenix
Atlanta, Georgia
A.S - Business Administration and Management
Atlanta Metropolitan State College
Atlanta, Georgia
Certificate - Google AI Essentials
Google Coursera
Skills
Microsoft Office Proficiency
Data Verification
Customer Service
Typing Proficiency 55 wpm
Problem-Solving
Time Management
Data Entry and Analysis
Team Collaboration
HIPAA Compliance Awareness
Recordkeeping
Document Processing
Workflow Optimization
Timeline
Senior Data Entry Specialist
New York EZ Pass
08.2025 - 12.2025
Senior Data Specialist (Document Processing & Data Entry)
Department for Community Based Services
09.2023 - Current
Shift Supervisor
Sassy Clothing
03.2013 - 11.2020
Front Desk Agent
Fairfield Inn & Suites Atlanta
03.2011 - 11.2013
A.S - Business Administration and Management
Atlanta Metropolitan State College
Certificate - Google AI Essentials
Google Coursera
B.S - Business Administration and Management- Human Resource Certificate