Alyssa Gansky
King Of Prussia,PA
Summary
A determined worker with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Cafe Server
Lifetime Athletic Club
03.2024 - 06.2024
- Effectively multitasked between serving guests at tables as well as assisting those placing take-out orders.
- Promoted a welcoming atmosphere through friendly interactions with both regular patrons and first-time visitors alike.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Maintained a clean and inviting cafe environment, ensuring an enjoyable experience for customers.
- Boosted sales by offering personalized recommendations based on customer preferences.
- Effectively managed high volume orders during peak times, maintaining accuracy and efficiency.
Warehouse Worker
Lily Pulitzer
06.2022 - 08.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Food Service Worker
Duck Donuts
04.2021 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
High School Diploma -
Upper Merion Area High School
King Of Prussia, PA06.2024
Skills
Reliability and punctuality
Food presentation
Cleanliness Maintenance
Patience and Empathy
Reliable and Responsible
Team Player
Adaptable and Flexible
Workflow Coordination
Transactions and Cash Handling
Courteous Phone Demeanor
Timeline
Cafe Server
Lifetime Athletic Club
03.2024 - 06.2024
Warehouse Worker
Lily Pulitzer
06.2022 - 08.2023
Food Service Worker
Duck Donuts
04.2021 - 02.2022
High School Diploma -
Upper Merion Area High School