Alyssa Garcia
Las Vegas,NV
Summary
Accuracy-focused banking professional experienced in cash handling, transaction management and fraud prevention. Promotes bank products and services to drive revenue and customer loyalty. Persuasive communicator analytical in solving customers' problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Notary Public
Bank of America
Las Vegas, NV
03.2023 - Current
- Checked customer ID documents for completeness and accuracy prior to notarizing them.
- Verified customer signatures and identification documents.
- Reviewed all signed documentation before submitting it to relevant authorities.
- Recorded data from each transaction in a logbook or journal.
- Resolved discrepancies between parties involved in transactions requiring Notary service.
- Ensured that all signers understood the contents of documents they were signing.
- Followed state laws regarding proper completion of notarial acts.
- Provided a secure environment for document signings.
- Maintained records of all notarial acts performed.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
Personal Banker
Bank Of America
04.2019 - Current
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Followed up with customers to gather feedback and provide additional assistance.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Verified customer identity and reviewed documentation for accuracy.
- Explained account terms and conditions to customers.
- Processed deposits, withdrawals and ACH transfers accurately.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Expanded client base by promoting new financial products.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
Education
Bachelors Degree - Accounting And Business Management
College of Southern Nevada
Las Vegas, NV05.2025
High School Diploma - Sports Medicine
East Career Technical Academy
Las Vegas, NV05.2017
Skills
- Financial analysis
- Account management
- Regulatory compliance
- Customer service
- Sales strategy
- Team collaboration
- Attention to detail
- Administrative background
- Telephone and email etiquette
- Financial reporting
- Trust documents
- Adaptability and flexibility
- Interpersonal communication
- Professionalism
Certification
- CNP - Certified Notary Public
- Licensed Esthetician
Languages
4,4
Education
true
Timeline
Notary Public
Bank of America
03.2023 - Current
Personal Banker
Bank Of America
04.2019 - Current
Bachelors Degree - Accounting And Business Management
College of Southern Nevada
High School Diploma - Sports Medicine
East Career Technical Academy