Alyssa Giovannielli
Chicago,Illinois
Summary
Motivated and friendly worker. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Cilantro Taco Grill
Rosemont, IL
01.2018 - 01.2025
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Processed cash register transactions on POS and provided correct change
- Answered questions regarding special and seasonal products
- Returned non-purchased products to shelves, maintaining strong visual merchandising
- Kept up high pace to minimize customer wait times at checkout
- Cleaned and sanitized checkouts and other high-touch surfaces
- Maintained clear checkout area for tidy presentation
- Greeted customers with prompt and friendly service
- Maintained knowledge of current products and proper pricing
Assistant Manager
Orangetheory
Chicago, IL
03.2021 - 06.2024
- Answered questions and recommended solutions to address escalated customer complaints
- Trained team members on appropriate application of policies and procedures
- Addressed and resolved customer inquiries and complaints to restore satisfaction
- Assisted manager to control inventory strategically
- Contributed to marketing campaigns and promotional updates on social media platforms
Education
Business degree - Business
DePaul University
Chicago, IL11-2025
Associate of Arts -
Triton College
River Grove, IL05-2022
High School Diploma -
Ridgewood
norridgeSkills
- Delegation
- Task management
- Recovery Protocols
- Sanitizing Protocols
- Customer service
- Promoting programs
- Assistance
- Product Recommendation
Availability
02/2025
Timeline
Assistant Manager
Orangetheory
03.2021 - 06.2024
Cashier
Cilantro Taco Grill
01.2018 - 01.2025
Business degree - Business
DePaul University
Associate of Arts -
Triton College
High School Diploma -
Ridgewood
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