Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Waitress
Alyssa Gomez

Alyssa Gomez

Angleton

Summary

Dedicated professional with strong customer service and multitasking skills. Experienced in enhancing guest experiences and training team members to deliver exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress

Bodega
Lake Jackson, TX
10.2024 - 04.2025
  • Provided exceptional customer service, ensuring timely order delivery and addressing guest inquiries.
  • Collaborated with kitchen staff to communicate orders and maintain workflow efficiency.
  • Assisted in training new team members on menu items and service standards.
  • Maintained cleanliness of dining area, adhering to sanitation guidelines and workplace safety protocols.

Assistant Manager

Family Dollar
Lake Jackson, TX
01.2022 - 06.2024
  • Managed daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on customer service best practices and operational standards.
  • Oversaw inventory management, including stock replenishment and loss prevention strategies.
  • Implemented visual merchandising techniques to enhance product displays and drive sales.

Waitress

Lake Jackson Seafood
Lake Jackson, TX
04.2019 - 03.2022
  • Processed transactions accurately using point-of-sale systems, handling cash and credit payments efficiently.
  • Adapted quickly to fast-paced environment, managing multiple tables and prioritizing tasks effectively.
  • Enhanced guest experience by recommending menu items based on preferences and dietary restrictions.
  • Supported inventory management by restocking supplies and monitoring product levels throughout shifts.

Education

High School Diploma -

Brazosport High
Freeport
06.2017

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration

Accomplishments

    I've worked at all of my recent jobs for over two years and always had great experiences , even moved up to manager

Certification

Food licences

Languages

English
Full Professional

Timeline

Waitress

Bodega
10.2024 - 04.2025

Assistant Manager

Family Dollar
01.2022 - 06.2024

Waitress

Lake Jackson Seafood
04.2019 - 03.2022

High School Diploma -

Brazosport High