Alyssa Gongora
608 White Street, Houston ,TX
Summary
Compassionate and enthusiastic professional committed to using my background in customer service and team building to join a team striving for growth and excellence. Ready to expand my work ethic and responsibilities to insure continued growth on path towards new career goals.
Overview
3
3
years of professional experience
Work History
Server
Loft18
05.2021 - Current
- Demonstrated strong multitasking and active listening skills by managing multiple tables simultaneously without compromising service quality.
- Train new hires on POS systems, customer service skills, and team rapport.
- Communicate with my coworkers during heavy business hours to ensure positive guest experience. As well as providing a smooth work shift.
- Provide outstanding customer service and create an excellent experience to guests.
Invoice Specialist
Loredo Produce Company (seasonal)
08.2023 - 12.2023
- Managed high volume of invoices, consistently meeting deadlines while maintaining accuracy and organization.
- Coordinated with procurement team on purchase order creation and modifications, ensuring smooth operation into the invoicing process.
- Answered phone calls and take clients orders and questions they might have.
- Detail oriented and well organized documentation.
Front Desk Receptionist
Temp Agency, Hire Priority
01.2021 - 03.2021
- Maintained, organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Took guest on tours and answered any questions or concerns they had.
Education
Some College (no Degree)
University of Houston - Downtown
Houston, TXHigh School Diploma -
Heights High School
Houston, TXSkills
- Multi-tasking
- Listening
- Problem solving
- Customer service
- Sales
- Stress tolerance
- Adaptability
- Strong work ethic
- Time management
Timeline
Invoice Specialist
Loredo Produce Company (seasonal)
08.2023 - 12.2023
Server
Loft18
05.2021 - Current
Front Desk Receptionist
Temp Agency, Hire Priority
01.2021 - 03.2021
Some College (no Degree)
University of Houston - Downtown
High School Diploma -
Heights High School
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