Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Guarnieri

Liverpool ,NY

Summary

Dynamic customer service professional with a strong work ethic and integrity, experienced at Wegmans and Dunkin' Donuts. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and maintaining a welcoming atmosphere, consistently addressing customer needs with patience and empathy.

Overview

4
4
years of professional experience

Work History

Cashier, Customer Service, Stocker, Self Checkout

Wegmans
Syracuse, Ny
07.2023 - Current

-Responsible for a variety of customer service positions , including but not limited to, stocker, cashier, self - check out .

-Working in a fast paced environment, while providing friendly and efficient customer service, greeting customers and answering questions about products or store policies .

- Assisted with stocking shelves and maintaining a clean and organized checkout area, ensuring a pleasant experience for customers.

- Operated a cash register for processing customer purchases, including cash, credit, and debit transactions

Customer Service Cashier

Dunkin' Donuts
299 Farrell Rd Syracuse NY,13209
06.2021 - 06.2023

-Providing a friendly and welcoming atmosphere to all guests.

- Accurately taking good and drink orders, including understanding menu intends and promotions.

- Handling cash, credit, and other forms of payment, providing receipts and making change.

- Maintaining a positive and professional attitude while interacting with customers and team members.

-Addressing customer concerns or complaints in a positive and efficient manner.

Education

Phlebotomy Certification -

Onondaga Community College
Syracuse, NY
02.2025

Skills

  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Money handling
  • Customer service excellence

Timeline

Cashier, Customer Service, Stocker, Self Checkout

Wegmans
07.2023 - Current

Customer Service Cashier

Dunkin' Donuts
06.2021 - 06.2023

Phlebotomy Certification -

Onondaga Community College
Alyssa Guarnieri