Alyssa Guerra
San Antonio,TX
Summary
Detail-oriented cashier and server with strong customer service and problem-solving skills. Experienced in managing transactions efficiently while enhancing customer experiences through effective teamwork. Proven ability to handle high-pressure situations and maintain accuracy in fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Production Team Member
Steak N Shake
05.2026 - Current
- Assembled orders accurately while following recipe and portion standards.
- Operated dress table, fry, fountain/shakes, lobby and prep stations with consistent quality and timing.
- Restocked supplies and rotated ingredients to support continuous production flow.
- Coordinated with team members to complete rush orders efficiently.
- Cross-trained in multiple positions to offer skilled assistance with different parts of the production line.
- Followed food safety procedures and maintained sanitary kitchen conditions.
Cashier
Atomic Ice
03.2025 - 04.2026
- Managed customer transactions accurately and efficiently in mobile trailer, enhancing customer satisfaction
- Took and served customer orders promptly, ensuring satisfaction with exact requests
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Server
Atomic Ice
05.2024 - 03.2025
- Took food and drink orders, ensuring accuracy and efficiency to enhance customer experience.
- Resolved customer inquiries and complaints, fostering a positive dining experience and encouraging repeat visits.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere for guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma - Health Education
Sandra Day O'Connor High School
Helotes, TX05-2028
High School Diploma -
Idea Hidden Meadow- College Prepatory
San Antonio, TX05-2028
Skills
- Food preparation techniques
- Order processing
- Table maintenance
- Cash handling
- Upselling techniques
- Problem resolution
- Issue resolution
- Multitasking
- Task prioritization
- Teamwork
- Learning adaptability
- Suggestive selling
Certification
- CPR/AED Certified
- FIRST AID Certified
Timeline
Production Team Member
Steak N Shake
05.2026 - Current
Cashier
Atomic Ice
03.2025 - 04.2026
Server
Atomic Ice
05.2024 - 03.2025
High School Diploma - Health Education
Sandra Day O'Connor High School
High School Diploma -
Idea Hidden Meadow- College Prepatory