Alyssa Guzman
Summary
Results-driven professional with expertise in sales strategy and compliance regulations. Proven track record in inventory management and fostering customer loyalty, contributing to business growth and operational success.
Overview
5
5
years of professional experience
Work History
Product Specialist
Swade
Eureka
08.2024 - Current
- Evaluate each customer's needs by learning their medical conditions, history/symptoms, actively listening to responses with follow up questions as needed to determine the most suitable type of alternative care, ensuring safety knowledge for customer.
- Maintain a strong understanding of the seed to sale system and guarantee all transactions comply with individual purchase limits.
- Engaged with patients to gather feedback to enhance experience and foster well rounded relationships, establishing loyal customers contributing to revenue growth.
- Stay up to date through ongoing training on cannabis knowledge, state regulations and sales techniques.
- Consistently demonstrated sales goals through proactive product promotion, detail oriented recommendations and add on offerings.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Budtender / Supervisor
Denco
Pueblo
01.2021 - 06.2024
- Training new employees, creating schedules, ensuring all are abiding by state laws.
- Signing up memberships for extended plant count patients adhering to metric regulations.
- Performed opening and closing duties such as counting cash drawers, bank deposits, monitored inventory orders, daily communications with vendors, store cleanliness, supporting customer satisfaction in a high volume environment.
- Contributed to dispensary operations while assisting in the planning and execution of promotional events at local festivals.
Education
High School Diploma -
Goal Academy
Pueblo West, CO05-2016
Skills
- Customer relationship management
- Compliance regulations
- Inventory management
- Sales strategy
- Attention to detail
- Computer skills
- Product knowledge
Timeline
Product Specialist
Swade
08.2024 - Current
Budtender / Supervisor
Denco
01.2021 - 06.2024
High School Diploma -
Goal Academy