Alyssa Hadsell
Odessa,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Office Manager
ONeils Tree Service
02.2022 - Current
- Manage accounts payable and accounts receivable
- File new, present, and previous employee paperwork
- Manage three estimators schedules while using crm Singleops
- Take inbound calls and make outbound calls daily
- Process our drug screening program for random tests and new hires
- Run statistics for the company and manage spreadsheets to track progress weekly
- Manage a VOIP Phone System
BDC Agent
Ferman Automotive
07.2018 - 01.2022
- Take inbound and make outbound calls in a high volume environment
- Schedule appointments for guests to meet with salespeople for test drives
- Manage an Excel spreadsheet to track progress and guests
- Work with OneDrive and Teams
- Customer Service
- Manage a phone system
Crew Trainer
McDonalds
07.2015 - 04.2018
- Customer Service
- Train New Employees
- Manage a POS System and take orders while taking payments via cash and credit/debit cards
- Navigate Customer issues and solve them if they arose
Education
Certificate of Medical Billing, Coding, And Admin - Remote — Medical Billing and Coding and Administration
Martinsburg College
10.2024
High School Diploma -
Fivay High School
Hudson, FL06.2016
Skills
- Billing and Invoicing
- Staff Training
- Proposal Writing
- Microsoft Office
- Clerical Support
- Credit and Collections
- Cash Flow and Reconciliation
- Customer Service Management
- Calculate Commissions
- Office Management Software
- CRM Software
- Scheduling
Additional Information
- AWARDS , Take Stock in Children Scholarship awarded in 2012.
Timeline
Office Manager
ONeils Tree Service
02.2022 - Current
BDC Agent
Ferman Automotive
07.2018 - 01.2022
Crew Trainer
McDonalds
07.2015 - 04.2018
Certificate of Medical Billing, Coding, And Admin - Remote — Medical Billing and Coding and Administration
Martinsburg College
High School Diploma -
Fivay High School
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