Alyssa Harrod
Springfield,OH
Summary
Proven track record of enhancing customer satisfaction and streamlining logistics at Instacart through exceptional time management and customer service skills. Excelled in fast-paced environments, consistently exceeding sales quotas at LA Tan by leveraging interpersonal abilities and product knowledge. Skilled in handling sensitive data at R&C Excavating, demonstrating unparalleled dependability and attention to detail.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Instacart
Springfield, OH
03.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Tanning Consultant
LA Tan
Springfield, OH
04.2018 - 08.2019
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Maintained clean and stocked front counter area.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
Secretary
R&C Excavating
Springfield, OH
01.2016 - 02.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
Education
High School Diploma -
Greenon High School
Springfield, OHSkills
Positive Attitude
Customer Service
Teamwork and Collaboration
Attention to Detail
Time Management
Dependable and reliable
Problem-Solving
Time management skills
Logistics knowledge
Documentation And Reporting
Advanced planning&Multitasking
Efficiency and Time Management
Communication and Interpersonal Skills
Dependability and Honesty
Customer Relationships & Customer Support &Customer-Oriented
Timeline
Delivery Driver
Instacart
03.2022 - Current
Tanning Consultant
LA Tan
04.2018 - 08.2019
Secretary
R&C Excavating
01.2016 - 02.2018
High School Diploma -
Greenon High School