Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Hemlin

Troy ,New Hampshire

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly efficient and well established in fast-paced and challenging environments.

Overview

10
10
years of professional experience

Work History

Bartender

Dublin Road Taproom
Jaffrey, NH
08.2023 - Current
  • Prepared and served a variety of beverages in fast-paced environment.
  • Maintained cleanliness and organization of bar area to ensure efficient service.
  • Engaged with customers to provide exceptional service and enhance experience.
  • Developed knowledge of drink recipes and mixology techniques to improve offerings.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Associate

Aldi
Keene, NH
01.2023 - 08.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Assisted customers by answering questions and fulfilling requests.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained efficient cash register operations.
  • Processed returns, exchanges and refunds in accordance with store policy.

Assistant Food and Beverage Manager

Keene Country Club
04.2021 - 08.2022
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Answered phone calls to take orders, give information and document reservations.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff on use of POS system, customer service and safety procedures.
  • Resolved customer complaints involving food or beverage quality and service.
  • Assisted with ordering and inventory.

Waitress

East Hill Farm
07.2016 - 08.2020
  • Oversaw waitstaff during assigned shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

High School Diploma -

Monadnock Regional High School
Swanzey, NH
05.2018

Skills

  • Customer service
  • Communication skills
  • Time management
  • POS System Operations

Timeline

Bartender

Dublin Road Taproom
08.2023 - Current

Associate

Aldi
01.2023 - 08.2023

Assistant Food and Beverage Manager

Keene Country Club
04.2021 - 08.2022

Waitress

East Hill Farm
07.2016 - 08.2020

High School Diploma -

Monadnock Regional High School