Alyssa Hoernig

• Prepared and served high-quality beverages to enhance customer satisfaction.
• Maintained cleanliness and organization of workspace for optimal efficiency.
• Operated coffee brewing equipment, ensuring consistent beverage quality.
• Assisted customers with menu selections, promoting specialty drinks and seasonal offerings.
• Collaborated with team members to streamline order processing during peak hours.
• Managed inventory levels, restocking supplies to ensure product availability.
• Trained new staff on best practices for beverage preparation and customer service protocols.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

• Assisted customers with product selections and inquiries, enhancing overall shopping experience.
• Organized merchandise displays to maintain store aesthetics and improve product visibility.
• Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
• Collaborated with team members to restock shelves and ensure inventory accuracy.
• Provided support in maintaining cleanliness and organization of sales floor and stockroom areas.
• Engaged with customers to build rapport, promoting loyalty and repeat business initiatives.
• Participated in training new associates on operational procedures and customer service standards.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

I am a United States Marine Corps reservist

I drill out of South Bend