Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Huckstep

Glen Allen,VA

Summary

Dynamic Project Manager with a proven track record at Shly Deck Company, excelling in strategic planning and client relations. Expertly managed multiple projects, ensuring timely execution and high-quality outcomes. Recognized for advanced problem-solving skills and fostering exceptional customer satisfaction, enhancing team collaboration and project success.

Overview

7
7
years of professional experience

Work History

Project Manager

Shly Deck Company
02.2024 - Current
  • Managed multiple projects simultaneously by prioritizing tasks based on urgency and resource availability.
  • Planned and scheduled phases for large projects to ensure timely execution.
  • Consistently met project deadlines while maintaining high build quality and workplace safety standards.
  • Facilitated effective communication among team members to enhance collaboration and project outcomes.
  • Proactively addressed client concerns, achieving exceptional customer satisfaction throughout engagement.

Medical Receptionist

Auslander Health Solutions
10.2023 - 02.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Server

Shorty’s Diner
10.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Customer Service Representative

Publix
10.2018 - 10.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Glen Allen High School
Glen Allen, VA
06.2022

Skills

  • Project management
  • Project scheduling
  • Strategic planning
  • Client relations
  • Customer relations
  • Advanced problem solving

Timeline

Project Manager

Shly Deck Company
02.2024 - Current

Medical Receptionist

Auslander Health Solutions
10.2023 - 02.2024

Server

Shorty’s Diner
10.2022 - 08.2023

Customer Service Representative

Publix
10.2018 - 10.2022

Glen Allen High School

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