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ALYSSA IRACHETA
San Antonio,TX
Summary
Licensed insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Marketing Sales Representative
Angi
08.2023 - Current
- Generate new business opportunities through outbound prospecting and relationship building.
- Present customized marketing solutions to business owners.
- Consistently meet sales goals while maintaining high customer satisfaction.
New Home Consultant
Lennar Homes
07.2021 - 08.2022
- Guided homebuyers through the purchasing process from consultation to closing.
- Presented financing options, home features, and community amenities.
- Generated leads through networking, referrals, and follow-up activities.
Service Sales Representative
Cintas First Aid & Safety
06.2019 - 08.2021
- Managed and expanded an established book of business through exceptional service.
- Identified opportunities to cross-sell and upsell products and services.
- Earned Top National Agent recognition and Pinnacle Club and Summit Club awards.
Agent Protégé / Associate Agent
Farmers Insurance
12.2018 - 04.2019
- Generated new business through prospecting, referrals, and community outreach.
- Conducted policy reviews and educated clients on coverage options.
- Participated in agency operations and underwriting training.
National Insurance Call Center Agent
Nationwide Sales Solutions
08.2015 - 07.2018
- Sold auto, home, flood, and powersports insurance products.
- Conducted needs-based assessments to recommend appropriate coverage.
- Consistently exceeded sales goals and earned Nationwide Top 20% Agent recognition.
- Recipient of the Nationwide Quality Award.
Customer Service Representative / Producer
State Farm Insurance
08.2013 - 07.2015
- Quoted and sold Property & Casualty insurance products.
- Processed policy changes, renewals, and premium payments.
- Generated new business through marketing and prospecting efforts.
Customer Service Representative / Producer
Gomez Insurance Agency
07.2009 - 08.2013
- Quoted, issued, and serviced Property & Casualty insurance policies.
- Assisted clients with billing inquiries and policy modifications.
- Provided bilingual support to English and Spanish-speaking clients.
Education
Eagle Pass High School
Eagle Pass, TX06-2007
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Our Lady of the Lake University
San Antonio, TX01-2019
Southwest Texas Junior College
Eagle Pass, TX01-2012
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St. Mary's University
San Antonio, TX01-2008
Skills
- Bilingual (English & Spanish)
- Personal & Commercial Insurance
- Consultative Sales
- Lead Generation
- Customer Retention
- Cross-Selling
- CRM Systems
- Policy Servicing
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Certification
- Texas Property & Casualty Insurance License – Active
- Hartford School of Insurance Graduate
Languages
Fluent in English & Spanish
AWARDS & RECOGNITION
Nationwide Top 20% Sales Agent, Nationwide Quality Award Recipient, Top National Agent – Cintas, Cintas Pinnacle Club Award Recipient, Cintas Summit Club Award Recipient
Timeline
Marketing Sales Representative
Angi
08.2023 - Current
New Home Consultant
Lennar Homes
07.2021 - 08.2022
Service Sales Representative
Cintas First Aid & Safety
06.2019 - 08.2021
Agent Protégé / Associate Agent
Farmers Insurance
12.2018 - 04.2019
National Insurance Call Center Agent
Nationwide Sales Solutions
08.2015 - 07.2018
Customer Service Representative / Producer
State Farm Insurance
08.2013 - 07.2015
Customer Service Representative / Producer
Gomez Insurance Agency
07.2009 - 08.2013
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St. Mary's University
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Our Lady of the Lake University
Eagle Pass High School
Southwest Texas Junior College