Alyssa Isidore
Chapin,SC
Summary
Dynamic and dedicated licensed cosmetologist with a proven track record at Hyde Salon, excelling in client education and appointment scheduling. Known for exceptional social skills and a commitment to enhancing client satisfaction, I leverage product knowledge to promote healthier hair, ensuring a welcoming environment and fostering lasting relationships.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Hyde Salon
South Carolina
01.2023 - 01.2026
- Assisted in providing a variety of hair styling and cutting services.
- Gained proficiency in using salon tools and equipment safely.
- Maintained cleanliness and organization of workstations and tools.
- Supported customer service efforts by addressing client inquiries and needs.
- Collaborated with team members to ensure smooth salon operations.
- Engaged in continuous learning to enhance cosmetology skills and knowledge.
- Adapted to new products and techniques through ongoing training sessions.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Receptionist
Hyde Salon
03.2022 - 01.2023
- Greeted and assisted clients, ensuring positive first impressions and exceptional customer service.
- Managed appointment scheduling using salon software, optimizing staff availability and client satisfaction.
- Handled incoming calls professionally, directing inquiries to appropriate staff members efficiently.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment for clients.
- Processed payments accurately, adhering to salon policies and enhancing client trust in financial transactions.
- Coordinated communication between stylists and clients, streamlining operations and improving service delivery.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Chapin High School
Chapin, SCCosmetology License - Cosmetology
Irmo High School
Irmo, SC05.2023
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Product knowledge
- Social media promotion
- Client education
- Decision-making
Additional Information
Instagram Handles:
Personal- alyssajade_isidore
Hair- hairby_alyssai
Timeline
Cosmetologist
Hyde Salon
01.2023 - 01.2026
Receptionist
Hyde Salon
03.2022 - 01.2023
High School Diploma -
Chapin High School
Cosmetology License - Cosmetology
Irmo High School