ALYSSA JADE SHOEMAKER
South Bound Brook,NJ
Summary
Demonstrates expertise in managing front desk operations with a welcoming demeanor. Strong organizational skills streamline appointment scheduling and data entry, ensuring efficient office management. Effective communication enhances visitor experiences, fostering a positive atmosphere for clients.
Overview
12
12
years of professional experience
Work History
Receptionist Administrator
Ray Catena Mercedes Benz
Edison, New Jersey
01.2026 - Current
- Managed incoming calls, directing inquiries to appropriate departments swiftly.
- Processed client payments promptly, ensuring accurate transactions for products and services.
- Greeted customers warmly, improving front desk operations and visitor satisfaction.
- Maintained organized filing systems for customer records, facilitating easy access to documentation.
- Performed data entry and other administrative tasks to support departments.
Lead Singer
Sound Image Band
06.2014 - Current
- Engaged audiences through captivating live performances across diverse venues, elevating overall experience.
- Led dynamic vocal performances for diverse audiences, increasing audience engagement and enjoyment.
- Performed lead vocals at live events and festivals.
- Collaborated with band members on song arrangements and performances.
- Maintained a professional appearance while on tour or at public events.
- Developed creative ways to engage the audience during performances.
Patient Care Technician
Fresenius
12.2024 - 01.2026
- Assisted nursing staff in daily patient care activities and procedures to support quality care.
- Monitored and documented vital signs to enhance patient safety and comfort.
- Maintained cleanliness and organization of treatment areas to promote a safe and efficient environment.
Patient Care Technician
Davita
03.2021 - 06.2025
- Conducted and monitored dialysis treatments to ensure patient safety and treatment efficacy
- Observed, monitored, and recorded vital signs to track patient health status throughout dialysis process
- Sanitized dialysis machines after each treatment to ensure a safe environment for patients., patient chairs, and other equipment to maintain a sterile and safe treatment environment
- Knowledge of inspecting equipment settings that includes temperature, conductivity, and pressure to ensure compliance with safety standards
Front Office Receptionist
Trend Motors Volkswagen
05.2020 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multi-line phone system, ensuring efficient call routing and customer service.
- Coordinated appointment scheduling to enhance staff availability and improve client satisfaction.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Processed cash transactions and maintained accurate records of sales and payments.
Brand Representative/ Sales Rep
Hollister
11.2017 - 09.2019
- Implemented promotional strategies that boosted product visibility and sales performance.
- Cultivated customer relationships that strengthened brand loyalty.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Supported daily opening and closing operations to ensure a clean, organized, and professional store environment.
Education
CCHT Certification - Dialysis
Davita
09-2022
high school Diploma -
Morris Knolls High School
Rockaway, NJ01-2018
Skills
- Customer service
- Payment processing
- Appointment scheduling
- Appointment management
- Data entry
- Issue resolution
Timeline
Receptionist Administrator
Ray Catena Mercedes Benz
01.2026 - Current
Patient Care Technician
Fresenius
12.2024 - 01.2026
Patient Care Technician
Davita
03.2021 - 06.2025
Front Office Receptionist
Trend Motors Volkswagen
05.2020 - 04.2021
Brand Representative/ Sales Rep
Hollister
11.2017 - 09.2019
Lead Singer
Sound Image Band
06.2014 - Current
CCHT Certification - Dialysis
Davita
high school Diploma -
Morris Knolls High School