Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Alyssa Jean

Gibsonton,FL

Summary

Dynamic and dedicated professional with a strong work ethic and proven adaptability. Skilled in cleaning and sanitizing while ensuring health code compliance. Recognized for enhancing customer satisfaction through effective communication and teamwork, consistently delivering exceptional service in high-pressure environments. Skilled in interactive communication and time management, I excelled in high-pressure situations, enhancing customer satisfaction and team collaboration. My goal is to always leave customers and associates satisfied and pleased with my work. I strive to be better with every step and continuously grow within my work

Overview

2024
2024
years of professional experience

Work History

Dishwasher

Apollo Pizza
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.

Host

Applebee's
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Warehouse Worker

Amazon
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 50+ pounds.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.

Barista

Dunkin' Donuts
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Busser

Apollo Pizza
07.2023 - 10.2023
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Fountain Plus
07.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

Harry S Truman High School
Bronx New York
06.2022

Skills

  • Strong work ethic
  • Cleaning and sanitizing
  • Attention to detail
  • Time management
  • Problem-solving
  • Safety awareness
  • Interactive communication skills
  • Health code compliance
  • Machine operation
  • Adaptability and flexibility
  • Team collaboration
  • Team player
  • Genuine charismatic attitude towards everyday task

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised a team of seven staff members
  • Team leader

Languages

Creole
Native or Bilingual

Timeline

Busser

Apollo Pizza
07.2023 - 10.2023

Server

Fountain Plus
07.2022 - 12.2022

Dishwasher

Apollo Pizza

Host

Applebee's

Warehouse Worker

Amazon

Barista

Dunkin' Donuts

Harry S Truman High School

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Alyssa Jean