Open To Work
Alyssa Johnston
Williston,ND
Work Preference
Summary
Versatile and dependable professional with a proven track record in managing multiple priorities effectively. Demonstrates a positive attitude and a strong willingness to take on additional responsibilities to achieve team objectives. Skilled in prioritizing tasks and maintaining productivity under pressure. Highly committed to contributing to team success through hard work and dedication. Thank you for considering me for this opportunity!
Overview
1
1
Language
6
6
years of professional experience
Work History
Club General Manager
Anytime Fitness
Williston, North Dakota
01.2026 - 09.2026
- Implemented marketing strategies that increased membership engagement and retention, fostering strong relationships among members to promote community within the club.
- Developed and implemented operational policies and procedures to ensure compliance with health, safety and sanitation standards.
- Analyzed business performance data and forecasted results, providing actionable insights to upper management for strategic decision-making.
- Identified root causes of club issues and executed game plan for improvement.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Reviewed employee performance, providing feedback and coaching to enhance individual contributions and overall team effectiveness.
- Maintained club facilities and equipment for optimal safety and functionality.
- Supervised maintenance work in order to keep premises clean and tidy at all times.
- Ensured the proper functioning of equipment like sound systems, lighting systems, tanning beds, machinery, televisions, etc.
Solutions-LOD
Petco
Riverside, California
05.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Applied critical thinking to analyze problems, evaluate solutions, and make informed decisions.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Master Trainer
K9 Companions
12.2024 - 05.2025
- Delivered training programs for service dogs and handlers
- Delivered training programs for therapy dogs and handlers
- Supported and guided trainees in group and private sessions, enhancing their training experience and outcomes.
- Cultivated strong relationships with clients by identifying unique goals and providing tailored training solutions to meet their needs.
- Organized group classes, creating a supportive and engaging environment that facilitated effective learning.
- Worked individually with dogs on track for higher-level certifications in obedience and show performance.
- Observed dogs in various settings to determine behavioral concerns and problems.
LOD
Petterson Pet
11.2023 - 10.2024
- Executed store opening and closing procedures, ensuring accurate cash handling and readiness for operations.
- Helps ensure high quality customer service and customer satisfaction
- Provided respectful, friendly service and assistance to customers in various situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Helped educate the public on high end canine nutrition and its benefits.
Lead Dog Trainer
PetSmart
10.2020 - 11.2023
- Trained over 1000 canine clients annually through structured sessions
- Developed behavior-specific training classes, improving client engagement and outcomes
- Conducted group training sessions, promoting socialization among dogs while educating owners on best practices.
- Accessed initial puppy and dog behaviors to establish training plans and procedures
- Supervised and managed additional training employee(s)
- Consistently received high satisfaction ratings from clients, including repeat clients and personal referrals
- Created training curriculum for private classes, ensuring alignment with client needs and goals
- Exceeded class sales goals by 300% during second year
- Provided customer service and worked POS system daily
Education
High School Diploma -
Raymore Peculiar High School
Raymore, MOPersonal Trainer Certification
Anytime Fitness
Williston, ND05-2026
CPR/AED
National Health And Safety Association
02-2026
Master Evaluator Certification -
American Kennel Club
03-2022
Professional Dog Trainer Certification -
Petsmart
Belton, MO03-2021
Skills
- Facility maintenance management
- Operational efficiency
- Customer resolution leadership
- Problem resolution
- Analytical thinking and a quick learner
- Problem-solving
- Organization and time management
- Teamwork and collaboration
- Good communication skills
- Attention to detail
- Adaptable and dependable
- Computer literacy
References
Ashlee Ellis (Assistant general manager Petsmart) 816-258-0579
Kate Schwaller (Lead Director of Operations ) 816-688-0378
Landon Salazar (Kansas Regional Director AF) 316-570-0643
Dan Peters (Club General Manager - Sidney AF) 406-478-0805
Elizabeth Kelly (North Dakota Regional Director AF) 615-946-1705
Languages
Spanish
Professional
Timeline
Club General Manager
Anytime Fitness
01.2026 - 09.2026
Solutions-LOD
Petco
05.2025 - 01.2026
Certified Master Trainer
K9 Companions
12.2024 - 05.2025
LOD
Petterson Pet
11.2023 - 10.2024
Lead Dog Trainer
PetSmart
10.2020 - 11.2023
High School Diploma -
Raymore Peculiar High School
Personal Trainer Certification
Anytime Fitness
CPR/AED
National Health And Safety Association
Master Evaluator Certification -
American Kennel Club
Professional Dog Trainer Certification -
Petsmart