Alyssa Juliano
Gardner,Ma
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
21
21
years of professional experience
Work History
Certified Medical Assistant Family Medicine
Family Medical and Maternity
06.2018 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Administered rapid tests for COVID, strep and RSV.
- Trained new employees.
Certified Medical Assistant Nephrology/Neurology/Pulmonology/Cardiology
Cheshire Medical Center
Keene, NH
06.2017 - 06.2018
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Schedule appointments from referrals
- Perform point of care tests.
- Proficient in Epic software
- Conducted diagnostic tests such as EKGs and spirometry.
Housekeeper
Two Sisters Cleaning Service
01.2010 - 07.2017
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
Medical Receptionist
Heywood Medical Group
Gardner, MA
08.2014 - 06.2016
- Verified insurance coverage for appointments and collected co-payments as required.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Called patients to confirm scheduled appointments and obtain additional details.
Medical Assistant
Central Mass Pulmonary
10.2011 - 08.2014
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Trained new employees
Operator
Verizon
02.2004 - 12.2009
- Provide prompt customer service
- Answer calls efficiently
- Ability to multitask
Education
Associates Degrees and Certificate - Liberal Arts, Medical Assisting and Medical Office
Mount Wachusett Community College
General Studies -
Narragansett Regional High School
Skills
- Medical Terminology
- Patient Scheduling
- Indirect Patient Care
- Procedure Assistance
- Patient Management
- Appointment Setting
- Vital Sign Monitoring
- Reliable transportation
- Immunization Administration
- Electronic Medical Records
- Customer Service
- Compassionate
- Specimens collection and processing
Timeline
Certified Medical Assistant Family Medicine
Family Medical and Maternity
06.2018 - Current
Certified Medical Assistant Nephrology/Neurology/Pulmonology/Cardiology
Cheshire Medical Center
06.2017 - 06.2018
Medical Receptionist
Heywood Medical Group
08.2014 - 06.2016
Medical Assistant
Central Mass Pulmonary
10.2011 - 08.2014
Housekeeper
Two Sisters Cleaning Service
01.2010 - 07.2017
Operator
Verizon
02.2004 - 12.2009
Associates Degrees and Certificate - Liberal Arts, Medical Assisting and Medical Office
Mount Wachusett Community College
General Studies -
Narragansett Regional High School