I'm a driven, resourceful individual with proven ability to prioritize and manage multiple tasks efficiently, to work independently and as part of a team, and to be flexible and dependable with a positive attitude.
Overview
11
11
years of professional experience
Work History
Case Manager
CK Family Services
10.2023 - Current
Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Developed and implemented comprehensive case management plans to address client needs and goals.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Streamlined service coordination efforts through diligent maintenance of client files and efficient use of case management software tools.
Family Service Worker
Arkansas Department of Human Services
10.2021 - 07.2023
Provided direct services to low income, at risk families in a variety of settings, including home visits, group meetings, and court appearances
Assessed family dynamics and identified problems or potential areas of risk in order to develop individualized family service plans
Developed and implemented individualized service plans which included parenting skills, life skills, budgeting, and other areas of need
Collaborated with community resources and other service providers to coordinate comprehensive services for families
Monitored and evaluated client progress and updated service plans accordingly
Ensured compliance with all established laws, regulations, and guidelines governing transportation by conducting audits and providing recommendations to management.
Transportation Compliance Senior Coordinator
Walmart Corporate
12.2020 - 10.2021
Ensured compliance with all established laws, regulations, and guidelines governing transportation
Conducted audits and provided recommendations to management
Merchandise Specialist
Walmart Corporate
07.2019 - 08.2020
Developed relationships with vendors to ensure timely product delivery and quality service
Handled product inventory and maintained pricing and merchandising standards
CAD Specialist
Walmart Corporate
11.2016 - 07.2019
Used CAD templates and standards to ensure efficient and accurate workflows.
Worked collaboratively and independently to meet project deadlines and objectives.
Implemented revisions as required by engineering, customer or suppliers.
Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives.
Associate Vetting Specialist
Walmart Corporate
08.2016 - 11.2016
Developed and implemented best practices for the vetting of potential associates
Responsible for the research and analysis of potential associates
Evaluated the risks associated with potential associates
Fraud Analyst
Walmart Corporate
05.2016 - 08.2016
Performed detailed analysis of financial transactions to identify any potential suspicious activity
Monitored daily transaction activity to detect any suspicious activity or patterns
Conducted investigations and risk assessments on accounts and customers.
Behavioral Intervention Specialist
Ozark Guidance Center
08.2015 - 05.2016
Provided one-on-one behavioral intervention and support services for children and adolescents with mental health and/or behavioral challenges
Provided crisis intervention services.
Teacher
Kids For the Future
03.2013 - 05.2015
Implemented daily lesson planning and classroom instruction
Developed positive relationships with students, parents, and other faculty members.
Cashier
Walmart Neighborhood Market
08.2014 - 01.2015
Consistently provided friendly customer service and support to all customers
Assisted with stocking shelves and organizing merchandise
Received payment and operated cash register to calculate total payment.
Clerical Assistant
Alpha & Omega Sports and Physical Therapy
08.2014 - 01.2015
Completed data entry, filing, customer service and other clerical duties
Organized and managed office documents
Answered phone inquiries and directed calls.
Education
Bachelor's Degree in Criminal Justice/Social Work -
University of Arkansas
05.2015
Associate of Arts (A.A.) in Social Work -
NorthWest Arkansas Community College
12.2012
Skills
Client Relations
Microsoft Office
Data Entry
Data Analysis
Investigations
Adaptability
Client Advocacy
Evaluation and Assessment
File Management
Works Well Under Pressure
AutoCAD
Attention to Detail
Timeline
Case Manager
CK Family Services
10.2023 - Current
Family Service Worker
Arkansas Department of Human Services
10.2021 - 07.2023
Transportation Compliance Senior Coordinator
Walmart Corporate
12.2020 - 10.2021
Merchandise Specialist
Walmart Corporate
07.2019 - 08.2020
CAD Specialist
Walmart Corporate
11.2016 - 07.2019
Associate Vetting Specialist
Walmart Corporate
08.2016 - 11.2016
Fraud Analyst
Walmart Corporate
05.2016 - 08.2016
Behavioral Intervention Specialist
Ozark Guidance Center
08.2015 - 05.2016
Cashier
Walmart Neighborhood Market
08.2014 - 01.2015
Clerical Assistant
Alpha & Omega Sports and Physical Therapy
08.2014 - 01.2015
Teacher
Kids For the Future
03.2013 - 05.2015
Bachelor's Degree in Criminal Justice/Social Work -